Senior Quality Assurance Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo
A Senior QA reports to a QA Lead.

Works closely with QA lead, QA Subject Matter Experts, other QA members, project managers, designers and developers to ensure QA standards and client satisfaction are delivered thought-out the account.

A Senior QA is someone that brings analytical thinking and support to the team and QA lead on many tasks.


Job Location:
San José, Costa Rica


You will:

  • Is responsible to perform any of the QA tasks with barely any guidance
  • Plans, conducts, and technically directs projects or major phases of significant projects
  • Responsible of analyze and understanding requirements, and design specifications to ensure a quality process
  • Responsible for attending, leading and/or organizing meetings on behalf of team
  • Responsible to promote and evaluate QA values and principles not only for the QA team but for everyone in the company and our clients.
  • Support QA lead to work and motivate other team members in a teamoriented and collaborative environment with both technical and nontechnical team members.
  • Responsible to communicate test results, issues, and risks to project team members, project managers, and QA management through the different channels
  • Responsible for promoting effective communication, a sense of participation, and involvement amongst QA members.
  • Responsible of test data identification
  • Creating and maintaining comprehensive test plans
  • Writing and maintaining test cases/scripts following highquality standards
  • Create traceability matrix documents based upon project requirements
  • Create checklist documentation based on project requirements
  • Performing functional and nonfuntional testing
  • Effectively communicating statuses
  • Develop test design documents to cover requirements
  • Plan and schedule test activities to ensure quality
  • Create defect tickets and track issues to resolution and risk analysis of said issues
  • Report creation and related metrics at different levels
  • Overseeing, delegating and coordinating work to other QA Associates and apprentices, as needed.
  • Development of junior staff members
  • Creating and executing regression tests based on design specifications and requirements
  • Conducting research into new technologies, including tools, components, and frameworks related to QA
  • Support QA Lead in QA estimations.
  • Responsible to identify with the QA lead areas where automation tools can be applied for the benefit of the project
  • Identify and raise risks
  • Supports the QA lead on onboarding, coaching, and mentoring activities.

You have:

  • English Proficiency (B2+ reading, writing, and conversation)
  • Minimun 5 years of experience in Software Quality Assurance
  • Strong working experience creating test cases
  • Knowledge of Agile Methodologies for software development
  • Experience working with local and offshore teams
  • Experience in task management and defect tracking tools like Jira and/or similar
  • Extensive knowledge of Windows or MacOS software
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
  • A bachelor's degree in software engineering or related field or equivalent work experience is a plus.
  • ISTQB Certification or other QA related certifications are a plus
  • Knowledge of Photoshop and Adobe illustrador are a plus.
  • The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible CM new hires & employees are the future of our organization, and we want to set you up for longterm success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:
_
- _Strengthen opportunity for continuous learning._
- _Improve collaboration and team relationships._
- _Increase employee engagement_

  • We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly._

  • Finance Quality Assurance

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    Description This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance Testing and Validation Organization. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Global Quality Assurance Program Manager & Consent Order Sr Lead (C14) role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239...


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    Show the world what you can do.We are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide the execution of QA...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Assists in providing accounting guidance and support for Citi business units. Assists in strengthening and providing controls by showing transparency of the Balance Sheet. Typically deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Support the Data Quality (DQ) Assurance of, and adherence to the Citi Data Governance Policies for the controller's financial systems. Lead and participate in any necessary forums in support of the endtoend management of the controller's financial systems quality controls. Support the Controller's owned financial systems on matters relating to Data Quality,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239 Regulatory and Risk Management reports.Finance Quality Assurance program is a...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Capital Planning team within Citi Treasury is responsible for all aspects of capital analysis, forecasting, and planning for Citi, including providing programmatic leadership for the firm's capital ratios; Risk Weighted Assets (RWA); CCAR; and Recovery & Resolution Planning. The organization spans the full capital planning continuum, with the Head of...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance...


  • San Francisco, Heredia, Costa Rica NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Software Qlty Assurance Sr. Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). Position...


  • San Francisco, Heredia, Costa Rica NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Software Qlty Assurance Sr. Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). Position...

  • Quality Assurance Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client's QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...

  • Quality Assurance Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client's QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...

  • Quality Assurance

    hace 2 semanas


    San Francisco, Heredia, Costa Rica BMA Group A tiempo completo

    The Quality Analyst would be responsible to validate and audit accuracy of design placements. They would be expected to work with multiple stakeholders to ensure that assets comply with the design bar and Prime Video guidelines for different shows and series. He/she will be the responsible person to sign off on the quality of assets delivered by the design...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Purpose:The Post Execution Quality Senior Reviewer (CoC Analyst) will be part of the ICG KYC Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services client population. Responsibility of PEQR team include reviewing approved KYC...


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    As a Quality Control Specialist, you are an excellent communicator who is able to work closely with Producers, Studio Artists and Technical artists to ensure assets are successfully delivered without errors. Mitigating risks and managing QC can be challenging, but your organizational and interpersonal skills are up to the test.You Will: Monitor production...

  • Finance QA

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Contributes to the design, rollout and governance of financial solutions, including:Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations Assists in setting business and information architecture standards for...