Employee Services Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo
BAT is evolving at pace - truly like no other organization. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey BAT Costa Rica IS LOOKING for An EMPLOYEE SERVICES SPECIALIST SENIORITY LEVEL: Non-management FUNCTION: HR SALARY RANGE: Competitive salary + excellent benefits + market leading bonus LOCATION: Heredia, CR ROLE POSITIONING AND OBJECTIVES

This role is part of GBS HR. Responsible for maintaining relationships with stakeholders, Customer Service Orientation, Orientation towards metrics, Service Level Agreement (SLA), Process Accuracy, Follow the procedures.

Reports to: Team Lead Employee Admin. Geographic Scope: Latam South region. WHAT YOU WILL BE ACCOUNTABLE FOR
  • Carrying out Data Administration on a daily basis within HR systems.
  • Ensuring master data accuracy for payroll payments.
  • Ensuring processes are followed within the BAT standards.
  • Troubleshoot master data issues and execute changes as needed to meet business needs.
  • Maintaining accurate records and documentation of master records.
  • Understanding the effects of master data settings on system performance.
  • Processing clients' daily tasks with high-quality service.
  • Ensuring the correct Internal Control process monthly.
CAN THIS BE YOUR FUTURE ROLE?
  • Experience in HR and shared services centers?
  • Proficient in English?
  • Skilled with MS Excel?
ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE
  • 1+ years of experience in similar roles.
  • Experience in data warehousing and reporting technologies.
  • Database skills.
  • Ability to work in a high-pressure environment.
  • Teamwork, proactive, open to feedback.
  • Experience with MS Office tools, Excel, or another database.
  • English (Intermediate-Advanced).
  • Bachelor's Degree in relevant field.
BENEFICIAL
  • SuccessFactors Knowledge.
  • SAP Knowledge.
  • Service Now Knowledge.
WE ARE BAT

Committed to our Purpose of crafting A Better Tomorrow. See what is possible for you at BAT.

  • Global Top Employer with 53,000 employees.
  • Brands sold in over 200 markets.
  • Tech Hubs building capabilities for innovation.
  • Diversity leader recognized by Financial Times.
  • Seal Award winner.
BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity, and partnership underpin everything we do at BAT. Come bring your difference



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