HR Front Office Jr Associate

hace 3 semanas

San Francisco, Heredia, Costa Rica Bayer A tiempo completo

Ever feel exhausted by red tape? Us too. That's why we're revamping how we work for increased productivity, quicker innovation, and superior outcomes. We like to call it Dynamic Shared Ownership (DSO). Discover more about how DSO can impact your new position below.

TASKS AND RESPONSIBILITIES

  • Carry out HR Manage Employee Inquiry Process by offering services that provide solutions meeting customer expectations and fostering positive, long-standing customer relationships.
  • Address queries about HR policies and procedures received via phone, email, web portal, and mail from different individuals (employees, managers, applicants, HR community members, and others).
  • Showcase exceptional verbal and written communication skills.
  • Educate individuals on HR processes and the utilization of related HR tools/resources; possess essential technical knowledge on systems like customer relationship management tool, HR online portal, and Bayer's careers website.
  • Employ outstanding problem-solving and research skills to pinpoint the issue at hand, analyze the path to resolution, and ensure results by following through to completion.
  • Resolve the majority of basic to intermediate-level inquiries; escalate more complex issues requiring HR Specialist for review and response.
  • Utilize available knowledge management tools and system resources to address service inquiries; develop or update new knowledge articles and conduct content quality review approvals.
  • Record inquiries and provide solutions; keep track of frequently asked questions and offer input for process or service enhancements.
  • Work independently with minimal supervision while exercising sound judgment and being responsible for adhering to established policy and procedures, including compliance with all data privacy regulations.
  • Perform a diverse range of basic to more complex administrative and operational tasks daily in support of various HR processes.

WHO YOU ARE

  • High School Diploma or equivalent with 1 year of relevant experience.
  • Prior experience in Human Resources and/or Customer Service is advantageous.
  • Demonstrate strong communication and customer service orientation.
  • Exhibit a high level of reliability and motivation.
  • Display eagerness to learn and adapt quickly to a evolving process environment.
  • Possess exceptional interpersonal skills with a keen focus on customer satisfaction and service quality.
  • Show excellence in verbal and written communication skills.
  • Feature great team-oriented skills.
  • Demonstrate good analytical and problem-solving skills; monitor data and metrics effectively.
  • Capability to thrive in a fast-paced setting and effectively manage change.

WHAT WE OFFER YOU

  • Hybrid Working Style.
  • Full-time Employment Contract.
  • Abundance of development opportunities.
  • Competitive salary.

At Bayer, we strongly believe in diversity, equity, and inclusion. We aim to foster an environment where everyone can be genuine, respected, and equally appreciated. Our daily efforts are dedicated to embodying our values through acknowledging the unique capabilities, personal experiences, and aspirations of our people. We intentionally pursue diversity to empower our individuals to unleash their full potential and inspire others to do the same. Success for our organization comes from leveraging our capabilities to lead the cultural revolution within our business, thus positively impacting society.

Candidates meeting the job profile criteria will be considered for employment irrespective of physical disability, race, color, religion, gender, age, sexual orientation, or gender identity, and will not face bias if currently unemployed.

Job Segment: CRM, HR, Relationship Manager, Equity, Technology, Customer Service, Human Resources, Finance, Research

  • Taxes Operational Jr Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Bayer A tiempo completo

    Tax Jr AssociateYOUR TASKS AND RESPONSIBILITIES Carrying out checks of invoices from the fiscal perspective. Extraction and analysis of data from the various systems used in the department. Monitoring VAT Netting accounts and their reconciliation, and are controlled, checked and cleaned every month. Reconciliation means posting them from this transitory bank...

  • HR Coordinator

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Avantor A tiempo completo

    The Opportunity:Avantor is looking for a dedicated and experienced Human resources coordinator.The Human Resources Coordinator will provide support to HR Business Partners and partner with their functional business leaders and associates within VWR to implement key HR processes and programs. This position is responsible for supporting a wide range of duties...

  • HR Coordinator

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Avantor A tiempo completo

    The Opportunity:Avantor is looking for a dedicated and experienced Human resources coordinator.The Human Resources Coordinator will provide support to HR Business Partners and partner with their functional business leaders and associates within VWR to implement key HR processes and programs. This position is responsible for supporting a wide range of duties...

  • HR Services Specialist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:Responsibilities: Maintain a polite, helpful, and professional manner always. Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where possible....

  • HR Services Specialist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:Responsibilities: Maintain a polite, helpful, and professional manner always. Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where possible....

  • Senior HR Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Manage day to day calendars for 2 MD's as well as the People Business Partner team when needed, including scheduling and coordinating meetings, interviews and other appointments. Ensure that calendars are up-to-date and conflicts are resolved efficiently. Arrange travel logistics and itineraries for team members, including flights, hotels, transportation,...

  • Sr HR Analyst

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Sr. HR Analysts are the behind-the-scenes collaborators and colleagues whose main job responsibilities are focused on helping HR generalists accomplish HR-related tasks. HR Analysts are involved with nearly all programs and services that relate to a company's human resources division. Their work, which is often decidedly administrative in...

  • Supervisor de Front Office

    hace 1 mes

    San Francisco, Heredia, Costa Rica Marriott A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa RicaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning...

  • Sr People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The People Services & Solution Senior People Connect Associate provides seamless customer experiencefor Moody's employees within region. Reporting to the People Connect Manager, this role will work to meetall expected service level agreements, track and analyze cases, and resolve and escalate cases, as needed.The People Services & Solution Senior People...

  • Senior People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The People Services & Solution Senior People Connect Associate provides seamless customer experiencefor Moody's employees within region. Reporting to the People Connect Manager, this role will work to meetall expected service level agreements, track and analyze cases, and resolve and escalate cases, as needed.The People Services & Solution Senior People...

  • HR Operations Support Coordinator/ Time and

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The HR Support Coordinator acts as the first point of contact for employees and HR staff for inquires including, but not limited to HR Policies & Procedures, HR Systems, Benefits, Payroll and Compensation. This role is also responsible for performing back-end transaction/data processing, ensuring that data is accurately loaded in the appropriate systems and...

  • Office Coordinator CR

    hace 1 mes

    San Francisco, Heredia, Costa Rica Cencora A tiempo completo

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • My Office Support Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Bayer A tiempo completo

    My Office Support AssociateTASKS AND RESPONSIBILITIES Major Tasks Provide a range of administrative support Support manager remotely within daily work. Purchase Orders (creation, follow up, and track). Submit, reconcile, and track Travel and Projects expenses. Organize and maintain Outlook inbox and calendars for assigned manager(s) Maintain and manage...

  • HR Generalist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    HR Connect NAM Inquiry Management Specialist is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc. Additionally, the HR Connect NAM Inquiry Management...

  • HR Generalist Senior

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.Responsibilities: Deliver HR services and build capabilities to drive...

  • HR Generalist

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups Citi.Responsibilities: Resolve employee concerns in a timely and positive...

  • People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The People Services & Solutions [Region] Hub Associate provides seamless customer experience forMoody's employees within the [region]. The [Region] Hub Associate serves as the initial owner and resolutionprovider for basic employee inquiries raised through ServiceNow. Reporting to the People Connect Manager,this role will work to meet all expected service...

  • People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.The Role / Summary:The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody's employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic employee...

  • People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.The Role / Summary:The People Services & Solutions Americas Hub Associate provides seamless customer experience for Moody's employees within the Americas. The Americas Hub Associate serves as the initial owner and resolution provider for basic employee...

  • People Connect Associate

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.The Role / Summary:The People Services &...