Customer Service Agent- English
Encontrado en: Talent CR S2 - hace 1 semana
About this opportunity
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Customer Care Representative. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS, validates customer account, support, and document interactions in the CRM database. Ensure appropriate resolution and/or escalation to the correct team in case needed. Handle requests such as but not limited to general inquiries, orders / product status, order processing, update of account and systems management, initial product diagnostic and / or equipment replacement, return process and credits requests. Comply with the established Quality guidelines for the business. Accountable to review and complete all courses required in the Quality Management System (QMS). Adhere to Company Quality Policy. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles. In this role, you will… Adapt to Customer Advocacy culture and responsibilities defined on the WIs and SOPs. Be responsible to handle all customer interactions with professionalism and within the defined response timeframe. Follow up on their cases until proper resolution. Document all interactions including all details required in the correspondent CRM. Report complaints and product safety. Achieve a consistent performance considering all KPIs requirements. Comply on deadlines on LMS courses. In this role, you’ll need … Typically: High School Degree. Technical Degree is a plus. 0-2 years of related experience. Proficiency in English. (Bilingual English-Spanish, C1 ) Understanding of CRM (Preferable SalesForce.com). General knowledge in Customer Service. Computer, internet and e-mail literacy. Microsoft Office Package knowledge (Power Point, Excel, Word).-
Supervisor, Customer Care
Encontrado en: Talent CR S2 - hace 2 días
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Customer Care Supervisor. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The...
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Accounts Payable Analyst
Encontrado en: Talent CR S2 - hace 2 semanas
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for an Accounts Payable Analyst. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The...
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3D Dental Treatment Designer
Encontrado en: Talent CR S2 - hace 1 semana
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for CAD Designer for our Belen and La Lima, CR office. This exciting new role would be part of a culture that is helping to improve lives every day through...
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Facilities Services Outsourcing Specialist
Encontrado en: Talent CR S2 - hace 2 semanas
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Facilities Services Outsourcing Specialist. This exciting new role would be part of a culture that is helping to improve lives every day through digital...
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Facilities Services Outsourcing Specialist
Encontrado en: Talent CR S2 - hace 5 días
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Facilities Services Outsourcing Specialist. This exciting new role would be part of a culture that is helping to improve lives every day through digital...
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Supervisor, Production
Encontrado en: Talent CR S2 - hace 1 semana
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Supervisor, Production . This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The...
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Master Data, Analyst III
Encontrado en: Talent CR S2 - hace 5 días
San Antonio District, Belén, Costa Rica Kimberly-Clark A tiempo completoDescription About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen. We’re founded on 150...
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RTR Accounting Improvoment Analyst III
Encontrado en: Talent CR S2 - hace 5 días
San Antonio District, Belén, Costa Rica Kimberly-Clark A tiempo completoDescription About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen. We’re founded on 150...
