Technical Support Representative

hace 4 semanas


Heredia, Costa Rica NI A tiempo completo

We are continually looking for the best talent to join our amazing teams.

This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away.

Are you excited about helping engineers and scientists solve tomorrow’s grand challenges? Do you live for that “aha” moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with peers about troubleshooting steps? Do you want to build a career in the Support department? If so, join our team and help NI’s customers achieve long-term success

Technical Support Representatives partner with customers to ensure their success through broad-based technical support of NI Products. Technical Support Representatives respond to technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners.

Requirements 

Must be studying a  University Bachelor’s degree  in progress in engineering or a science-related field, such as Electronic, Electrical, or Mechatronics Engineering, Computer engineering, IT, and Physics. High School Technical Degree or Technicians related to Electronics will be considered as well. Intermediate or advanced English level, oral and written. (B2+ or above)  Customer Service – Previous experience in customer service or technical support. Technical – Familiar with electronic circuit design concepts and basic electronic instrumentation. Proficiency in programming languages. (LabVIEW experience is preferred).

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