Client Platform Engineer
hace 4 semanas
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
As a Client Platform Engineer, you will be responsible for the overall user experience of our entire device fleet (both Mac and Windows). This Engineer will collaborate with the Business Technology Operations, Security, Compliance, Legal and Finance teams to maintain a secure and accurate inventory of our hardware. This engineer will also package and deploy critical software to the business, support ongoing updates, and maintain or create scripted automations and MDM policies to drive the best in class user experience to our users.
Priorities in your first year include :
Design, build, document and support ongoing automation in all endpoint deployments Define and build an automated patch management report from Automox/Rapid7 Insight or similar servicefor relevant stakeholders. Own both the user experience and troubleshooting experience of Business Technology Operations Team by handling escalations Automate application and settings distribution to improve the overall troubleshooting experience for the Business Technology Operations support team. Manage and maintain client configuration and security compliance standards. Manage an up-to-date operating system update instance for both Windows and macOS. Write and/or maintain system documentation, including technical specifications, procedures, and define technical standards. Configure endpoints at scale to ensure company devices have a consistent secure baseline of software, configurations, and security measures in place. Participate on projects which deliver new and upgraded desktop support services. Perform feasibility and risks reviews, conduct beta testing and oversee pilot testing.Qualification:
Experience standing up and maintaining an MDM server (Jamf, Intune, etc.) Knows how to package and deploy software to production environments and business units Basic Shell scripting or other UNIX command-based coding knowledge. Advanced knowledge of directory service Azure Active Directory, Okta (or similar IDP system) and understands how LDAP integrations work Worked in collaboration with Business Technology Operations, Security, and Compliance teams in the past Excellent communication skills and able to generate and structure reports for various business units including Compliance, Security, Finance, HR, and Legal A help desk or support background with proven experience with end user device management and troubleshooting.At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.
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