Servicenow Solution Engineer, Platform

hace 1 día

San José, Costa Rica Pfizer A tiempo completo

ROLE SUMMARY

As the ServiceNow Integration Engineer, you will support Pfizer’s Global Business Services organization in managing technical solutions for People Experience, Sourcing, and Financial operations.

In partnership with the ServiceNow Platform Owner and ServiceNow Architect, you will assist in designing, implementing, and utilizing a combination of ServiceNow functionalities to integrate our ServiceNow platform with other Enterprise platforms.

Our Culture

We recognize that people are the cornerstone of Pfizer’s success. Our Culture is hugely important to us. Pfizer is #RedefiningGrowth through our ‘Growth Universe’ program that encourages Colleagues to think about their careers as a collection of key experiences. Our colleagues enjoy Pfizer’s ‘Login for Your Day’ program to actively collaborate with teams in state-of-the-art facilities while having the flexibility to design their workday to maximize productivity and enhance work-life balance.

Pfizer Digital is pushing the envelope in technical innovation by utilizing cutting-edge technologies and Agile strategies to deliver unconventional solutions. Science Will Win, and Digital will help Pfizer do it faster.

We run our business as a team; your input and expertise are essential to our success We are proud of our ongoing efforts to foster diversity & inclusion to ensure all colleagues have the freedom to be who they are and to bring their whole self to work.

ROLE RESPONSIBILITIES
- Work with ServiceNow product squads to map and build integrations to and from the ServiceNow platform.
- Configure and maintain ServiceNow core platform configurations.
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
- Work with ServiceNow product squads to develop manual and automated testing solutions for continuous enhancement and integrations of the ServiceNow platform.
- Document and report ServiceNow testing, verification, and validation status and results, including details of errors, non-conformances, and recommended remediation and corrective actions.
- Maintain knowledge of integration capabilities and ATF capabilities through continuous education, conferences, and training.

BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent combination of education and experience.
- 3+ years of total experience
- 2+ years ServiceNow experience
- Experience with ServiceNow API and batch interface methodologies, including Flow Designer and Integration Hub.
- Experience in architecting and deploying large-scale ServiceNow integrations or implementations
- Demonstrate project management, communication, and documentation skills to organize successful design and deployment of ServiceNow spokes and custom-built integrations.

PREFERRED QUALIFICATIONS
- ServiceNow Certified System Administrator or ServiceNow Certified Application Developer
- ServiceNow Micro Cert Application Development
- ServiceNow Micro Cert Integration
- ServiceNow Micro Cert Automated Test Framework
- Knowledge and experience with Web 2.0 technologies, such as Java scripting, XML, HTML, Ajax, CSS, JSON, jQuery, AngularJS, etc
- Experience working in an Agile project environment (SAFe of Scrum preferred) with an emphasis on frequently delivering functional software releases at a sustainable pace
- Ability to work as an individual and in a team environment
- Strong analytical and problem-solving skills.
- Strong organization and time management skills.

LI-PFE

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Occasional additional hours in the evening or weekends as necessitated by workload, project timelines, or meetings with global vendors and peers.
- Domestic and International travel up to 20%.

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech

  • Servicenow Solution Engineer, Platform

    hace 4 semanas

    San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARYAs the ServiceNow Integration Engineer, you will support Pfizer's Global Business Services organization in managing technical solutions for People Experience, Sourcing, and Financial operations.In partnership with the ServiceNow Platform Owner and ServiceNow Architect, you will assist in designing, implementing, and utilizing a combination of...

  • Servicenow Solution Engineer, Platform

    hace 2 semanas

    San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARYAs the ServiceNow Integration Engineer, you will support Pfizer's Global Business Services organization in managing technical solutions for People Experience, Sourcing, and Financial operations.In partnership with the ServiceNow Platform Owner and ServiceNow Architect, you will assist in designing, implementing, and utilizing a combination of...

  • ServiceNow Support Specialist

    hace 6 días

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Role OverviewAs a Staff Technical Support Engineer at ServiceNow, you will play a vital role in guiding our customers through critical issues to ensure timely and effective case resolutions. Your passion and knowledge of the ServiceNow Platform will enable our customers to overcome challenges and achieve their goals.ResponsibilitiesYou will be responsible...

  • Technical Support Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Description What you get to do in this role: ??   We are looking for an experienced Support Engineer with a passion for excellence.The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers.This includes developing subject matter expertise within the technical support...

  • IT Help Desk Engineer

    hace 5 días

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About Our TeamWe're a dynamic team at ServiceNow, dedicated to making the world work for everyone. As a Technical Support Engineer, you'll be part of a global organization that trusts you to guide our customers through critical issues, ensuring timely and effective case resolutions.Our support engineering team prioritizes customer satisfaction above all...

  • Technical Support Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Solutions Engineer

    hace 6 días

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job SummaryThe Staff Technical Support Engineer will be part of a global organization entrusted with providing technical expertise to guide our customers during critical issues to ensure timely and effective case resolutions. This role requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional support...

  • Technical Support Engineer

    hace 4 días

    San Francisco, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Database Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    hace 2 días

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our technology makes the world work for everyone. We're a global organization that's always innovating to provide the best customer experience possible. Our team of change makers is passionate about using our platform to solve complex problems and make a real impact.We know that your best work happens when you live your...

  • Staff Technical Support Engineer

    hace 2 semanas

    San Francisco, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Staff Technical Support Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Adtech Engineer, Digital Experience Platform

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Servicenow Developer

    hace 7 días

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

  • Servicenow Developer

    hace 6 días

    San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Developer to join our growing ServiceNow technical team. As a ServiceNow Developer here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You will...

  • Technical ServiceNow Architect

    hace 7 días

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is dedicated to building a safer and more resilient digital world.The company's unified security and observability platform enables leading enterprises to secure and ensure the reliability of their digital systems.At Splunk, we value our people as the key factor that sets us apart from other companies and contributes to our success as a top...

  • Servicenow Administrator

    hace 6 días

    San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team. As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You...

  • Servicenow Developer

    hace 3 semanas

    San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Developer to join our growing ServiceNow technical team.As a ServiceNow Developer here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape.You will...

  • Servicenow Administrator

    hace 3 semanas

    San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Administrator to join our growing ServiceNow technical team.As a ServiceNow Administrator, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape.You will...