OMP Consultant

hace 5 meses

San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completo

Job Description:

OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customer’s business needs and consequently, for understanding customer’s businesses.

Job Description:

OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customer’s business needs and consequently, for understanding customer’s businesses.

Required Skills/Experience

Should be very organized and have a flexible approach to operate in demanding, fast paced environment Ability to communicate professionally through written and verbal communications in English and Spanish. Demonstrated leadership ability and strong teamwork-based tendencies Customer Service experience Working schedule flexibility

Desired Skills/Experience

Knowledge/Experience in Consumer Goods sector, Personal Product Industry. Knowledge/Experience in ITIL Knowledgeable in Project Management BS from four-year College or university plus 2 years business/technical experience.

OMP Product Delivery Team member to help us with the increasing demands that we have in OMP. The expectations is for the resource to (but not limited to):

Support OMP Product Team with all its activities (i.e upgrade, frequent release, etc.) Create OMP environments for business testing End-to-end business support to OMP Projects in investigating and resolving issues that may arise on the duration of the Project Provides training to the Service Management team to transition the Project to Operations Act as 3rd Level Support for any issues in OMP Support business with any queries/issues that may arise Support special projects that the team may have

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