OMP Consultant

Job Description:

OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customerâs business needs and consequently, for understanding customerâs businesses.

Job Description:

OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customerâs business needs and consequently, for understanding customerâs businesses.

Required Skills/Experience

• Should be very organized and have a flexible approach to operate in demanding, fast paced environment
• Ability to communicate professionally through written and verbal communications in English and Spanish.
• Demonstrated leadership ability and strong teamwork-based tendencies
• Customer Service experience
• Working schedule flexibility

Desired Skills/Experience

• Knowledge/Experience in Consumer Goods sector, Personal Product Industry.
• Knowledge/Experience in ITIL
• Knowledgeable in Project Management
• BS from four-year College or university plus 2 years business/technical experience.

OMP Product Delivery Team member to help us with the increasing demands that we have in OMP. The expectations is for the resource to (but not limited to):

• Support OMP Product Team with all its activities (i.e upgrade, frequent release, etc.)
• Create OMP environments for business testing
• End-to-end business support to OMP Projects in investigating and resolving issues that may arise on the duration of the Project
• Provides training to the Service Management team to transition the Project to Operations
• Act as 3rd Level Support for any issues in OMP
• Support business with any queries/issues that may arise
• Support special projects that the team may have

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