![Straumann Group](https://media.trabajo.org/img/noimg.jpg)
Provider Service Representative
hace 3 días
Position Summary
:This position provides technical customer support to Straumann Groups’ customers, both external and internal, using Straumann Groups’ services, including ClearComm/Dr. Portal & Orthodontics product lines. This is a call center position in a busy and complex dental healthcare market, supporting providers live via phone, email, and chat.
Job Responsibilities:
This position is responsible for, but not limited to, the following:
Physical Attributes:
Minimum Qualifications:
1+ years of experience providing customer services or support. High School diploma or equivalent Fluent in EnglishPreferred Qualifications:
Ability to work in a fast-paced, team environment. Strong interpersonal and written communication skills. Basic computer skills including PC, Microsoft Office including Word, Excel, and PowerPoint. Ability to read and interpret training documents, safety rules, and procedural documents in English. Customer oriented mind set and enjoy working cross-functionally with other departments. Ability to speak with and deal with a wide variety of customers and positively provide solutions. Demonstrated ability to work in a team environment and collaborate well with others. Be agile and display the ability to deal with change while building trust and engagement with others.#CustomerEnablers
Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.
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