Associate Collector

hace 3 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

Associate Collector – Santa Ana, Costa Rica

Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector.

Western Union powers your pursuit.

We are looking for someone who would be part of Retail Collections Ops team as Associate Collector responsible for contact customers to determine the reason for payment delinquency in Western Union.

Role Responsibilities

Primary responsibility is collections. Under direct supervision, contacts customers to determine the reason for payment delinquency and obtain payment commitment by placing outbound calls which are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. May answer inquiries and resolve problems. Requires limited knowledge of the organization, products, and/or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications.

Role Requirements

Bachelor’s degree preferred. Typically, has less than 18 months of finance, accounting, or collections experience. Flexible and adaptable. Ability to influence and drive execution. Passionate about working in a multicultural environment. Schedule: Lunes a Viernes de 10 am a 7 pm

will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

  • Associate Collector

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate Collector – Santa Ana, Costa Rica Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. Western Union powers your pursuit. We are looking for someone who would...

  • Associate Collector

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica** Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. **Western Union powers your pursuit.** We are looking for someone who would...

  • Associate Collector

    hace 1 semana

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica** Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. **Western Union powers your pursuit.** We are looking for someone who would...

  • Associate Collector

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica** Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. **Western Union powers your pursuit.** We are looking for someone who would...

  • Associate Collector

    hace 4 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica** Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. **Western Union powers your pursuit.** We are looking for someone who would...

  • Associate Collector

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate Collector - Santa Ana, Costa RicaAre you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector.Western Union powers your pursuit.We are looking for someone who would be part of...

  • Associate Collector

    hace 3 semanas

    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate Collector - Santa Ana, Costa RicaAre you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector.Western Union powers your pursuit.We are looking for someone who would be part of...

  • Customer Support Associate

    hace 4 semanas

    Santa Ana, Costa Rica Convera A tiempo completo

    **Costumer Support Associate/Collector** **You will be responsible for**: **Outstanding Invoices -50% of the time** - Daily monitoring of outstanding invoices. - Thorough investigation before contacting the customer. - Intellimatch / Sales Force updated with contact made and conversation around outstanding's. - Daily reporting to the GTM team and Operations...

  • Customer Support Associate

    hace 3 semanas

    Santa Ana, Costa Rica Convera A tiempo completo

    Costumer Support Associate/CollectorYou will be responsible for:Outstanding Invoices -50% of the time Daily monitoring of outstanding invoices. Thorough investigation before contacting the customer. Intellimatch / Sales Force updated with contact made and conversation around outstanding's. Daily reporting to the GTM team and Operations Management. Any trends...