IT Help Desk Agent

About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture: We prioritize...

The Service Desk Agent will be responsible for answering incoming customer calls, utilizing company procedures and knowledge articles to solve customer technical issues, and directing calls to the specific team when necessary. Our Analysts are often the first point of contact for customers around the globe, so we are interested in hiring individuals with a...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network...

About Us:At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture:We prioritize...

About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.  Since 2012, we have built...

Nos encontramos en búsqueda de una persona responsable de brindar soporte técnico de primer nivel a los usuarios de la organización, garantizando una atención oportuna, eficiente y con excelente servicio al cliente. Para resolver incidentes básicos, escalar casos cuando corresponda y asegurar la continuidad operativa de los sistemas, equipos y servicios...

Job DescriptionSenior Technical Process ExecutiveSan Jose, Costa RicaSenior Technical Process Executive is responsible managing one or more customer service or service desk functions. Acting as a first point of contact to support service users and customers reporting issues, requesting information, access or other services. Delivering customer service...

Job description:Riverfy is an onsite and remote IT support and security software solutions company. Our mission is to help businesses achieve more through the efficient use of innovative technology solutions. We strive to maintain an impeccable level of service delivered with a sense of warmth and friendliness to our clients.This is a full-time remote...

Job descriptionThe CSN Support Agent will work closely with the CSN Product Team to assist Customer Service in handling CSN-related inquiries. This role provides real-time support via the CSN internal chat room and manages tickets submitted through the TMS system by players or other departments.The agent will also be responsible for coordinating with...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...