Manager, AML Compliance

Manager, AML Compliance

Are you ready for your next career at a company that envisions a culture of global unity and boundless connection? Then it's time to join Western Union as a Manager, AML Compliance.

Western Union powers your pursuit.

This position is responsible for developing and implementing AML compliance programs, managing anti-money laundering requirements, and enforcing policies to reduce risk. This role includes supervising teams and collaborating globally to deliver insights that support compliance objectives and business growth.

Role Responsibilities

• Support management of a sub-functional unit or distinct activity within the AML Compliance Program Development group.
• Contribute to the development, implementation, and enforcement of policies, procedures, and programs to minimize money laundering risk.
• Assist department management in defining overall goals and initiatives.
• Manage components related to anti-money laundering requirements for assigned functions.
• Collaborate across global teams to ensure timely delivery of insights supporting compliance objectives and business growth.
• Supervise staff positions and provide training, job performance counseling, and resource support.
• Make decisions on moderately complex issues within scope of responsibility.
• Provide periodic and comprehensive reporting to management on quality and productivity.
• Keep abreast of changes in AML and regulatory policies.

Role Requirements

• Bachelor's degree in business administration, Computer Science, Industrial Engineering, or related field (or equivalent experience).
• 5+ years of experience in complex retail/consumer financial services, payment services organizations, or regulatory agencies/law firms involving AML compliance issues.
• Minimum of 4 years in a management/supervisory role with multiple direct reports.
• Understanding of retail/commercial and digital financial products/services.
• Knowledge of anti-money laundering regulations, Bank Secrecy Act, and related laws/regulations.
• 3–5 years of experience in AML compliance, general compliance, or risk-based compliance.
• Strong analytical and problem-solving skills; proven ability to resolve moderately complex issues.
• Effective leadership and team management skills; ability to coach and mentor senior employees.
• Excellent written and verbal communication skills.
• Experience with Power BI (including DAX), Power Query, or similar data visualization tools.
• Advanced Excel skills (formulas, visuals, pivot tables, macros).
• Ability to travel up to 20% (requires driver's license, visa, and passport).
• ACAMS certification is desired.
• Ability to learn, apply industry standards, and exercise sound judgment in ambiguous situations.
• Advanced English level is required.
• Knowledge of additional languages, such as Portuguese and French, is a plus.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few ( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-YA1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.