Business Analyst I

hace 1 semana

San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at

Job Description

  • Assists in the development of mail population segments to meet customer marketing strategies.
  • Assesses and selects appropriate resources for program delivery.
  • Serves as project coordinator for program scheduling and fulfillment.
  • Conducts final quality analysis on programs, reviewing accuracy of output.
  • Manages multiple accounts and programs simultaneously.
  • Prepares and processes program billing.
  • Provides technical consultation in the design and implementation of client programs.
  • Provides user interface support for self-service batch program fulfillment systems.

Qualifications

  • Bachelor's degree in Business Administration, Industrial Engineering or related fields.
  • 2 – 3 years Customer Service related experience. Understanding of systems capabilities, software platforms and processes.
  • Knowledge of PC office software tools.
  • Excel Intermediate
  • Good knowledge of Boolean Search/queries for SQL
  • Excellent English, both oral and written communication skills.
  • Good analytical and problem solving skills.
  • Good organizational and project management skills.
  • Strong customer service skills.
  • Coding experience a plus

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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