Associate - Operations
hace 2 semanas
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client's business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.
Job Description- To provide support through these channels: inbound calls, chat bots, email.
- To provide responses to customers based on the procedures, technical manuals, specifically for their line of products on: "Diabetes Care".
- To identify potential clients once the Associates, send relevant information on their products on Diabetes Care.
- Internal interactions: sales force team, marketing, general Services.
Academic Background:
- University studies level of Licenciatura.Knowledge of Microsoft Office packages: Word, Excel, PowerPoint.
Soft skills requirements:
- Excellent communication skills are a must, knowledge of technical words related with pharmaceutical industry.
- CRM knowlety to handle phone calls, empathetic, customer service oriented, proactive person, must be a team player.
English skills:
- Upper Intermediate knowledge (B2).
- Background experience: Contact center industry (min. of 2 years)
- Pharma Industry: at least 1 year working in related areas.
-
Associate - Operations
hace 2 semanas
Building H Forum Business Park Santa Ana, San Jose, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate - Operations
hace 2 semanas
Building H Forum Business Park Santa Ana, San Jose, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate - Operations
hace 2 semanas
Building H Forum Business Park Santa Ana, San Jose, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate - Operations
hace 2 semanas
Building H Forum Business Park Santa Ana, San Jose, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate - Operations
hace 3 días
Building H Forum Business Park Santa Ana, San Jose, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate, Payment Processing Operations
hace 5 días
Santa Ana, Costa Rica Convera A tiempo completoAssociate, Operations - Santa Ana, Costa Rica Are you looking to build a career in the financial services sector? Are you interested in joining a dynamic operations team within a global FinTech company? Join Convera as Associate, Operations. Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully...
-
Associate, Payment Processing Operations
hace 21 horas
Santa Ana, Costa Rica Convera A tiempo completoAssociate, Payment Processing Operations - Santa Ana, Costa Rica Are you looking to build a career in the financial services sector? Are you interested in joining a dynamic operations team within a global FinTech company? Join Convera as Associate, Operations. Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High...
-
Associate, Accounts Receivables Operations
hace 2 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Associate, Accounts Receivables Operations - Santa Ana, Costa Rica** Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech company that is passionate about moving money for better? Join Western Union as an Associate, Accounts Receivables Operations. **Motivated by our values:...
-
Associate, Payment Processing Operations
hace 2 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Associate, Payment Processing Operations - Santa Ana, Costa Rica** Would you like to play a key role in ensuring that our business clients’ payments are processed in a timely and accurate manner? Are you detail-orientated, with a strong analytical mindset? Join Western Union as an Associate, Payment Processing Operations. **Western Union powers your...
-
Associate, Payment Processing Operations
hace 1 semana
Santa Ana, Costa Rica Convera A tiempo completoPayments Processor (Shift pattern Mon to Fri - 7:30am to 4pm) Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to making money move easy? Join our Global Payments team here at Convera as a Payment Processing Associate. About...
