Treatment Design Technician

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description:

Treatment Design Technician-Solventum

3M Health Care is now Solventum.

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Additional Job Description

The Treatment Design Technician will be part of the Digital Manufacturing Team within the Oral Care Solutions Division.
We're looking for a results-oriented, self-motivated professional who is energetic, proactive, and driven to exceed expectations. The person in this role will support the dental setup team and contribute to meeting production and growth targets.

Primary Responsibilities (including but not limited to):

• Collaborate cross-functionally with teams such as FMQC, Data Clean Up and Quality.

• Meet operational goals related to the daily production of orthodontic/dental digital setups, including quality and cycle times.

• Maintain clear and consistent communication with peers and supervisors.

• Performing miscellaneous duties as required by supervision.

• Escalate software (SW) issues via DDS tickets and report EHS concerns promptly.

• Serve as a point of contact for resolving treatment-related issues, depending on the assigned process.

• Demonstrate and apply knowledge of work guidelines effectively.

• Accurately interpret and resolve dental setup cases.

• Adhere to company policies and uphold the organizational culture.

• Maintain ethical behavior and proper queue management.

• Availability to move to other processes if needed (DC, FMQC)

Basic Qualifications:

• 1–4 years of experience in the aligner industry as a dental treatment technician.

• Medical background in the orthodontic or dental industry.

• Proficiency in dental CAD/CAM software and/or graphic design tools.

• Strong computer skills, including use of web browsers and Microsoft Office.

• Ability to work effectively in a team environment.

• Strong soft skills for internal and external customer interactions.

• Proven problem-solving and case analysis abilities.

• Excellent oral and written communication skills.

• Advanced English proficiency (80–90%).

Requirements:

• Candidate must be available to work a Tuesday through Saturday or Monday through Friday schedule. Shifts may be assigned within this range, but the following schedules are not eligible: 7 AM–4 PM, 8 AM–5 PM, 9 AM–6 PM, and 10 AM–7 PM.

Work location:

• Hybrid (Job Duties allow for some remote work but require travel to Belén, Heredia at least 1 days per week + moments that matters)

While we do not have an immediate opening for this position, we are building a pipeline of talented candidates for future opportunities. If you are interested in being considered as roles become available, we encourage you to submit your application.

Supporting Your Well-being:

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

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