Global Process Owner for Finance Invoice to Cash
hace 1 día
Department:
Finance
Location:
CRI-Costa Rica-Belen
Description
Role summary
As the Global Process Owner for Finance Invoice to Cash
, you will play a pivotal role in supporting the implementation and upgrade of Enterprise Resource Planning (ERP) systems. Acting as a subject matter expert, you will be responsible for ensuring successful delivery across all related initiatives.
Your scope will include key functional areas such as Pricing Master, Billing, Accounts Receivable, Cash Application, and Credit & Collections. You will be deeply involved in process architecture, blueprinting, user acceptance testing (UAT), user training, and post–go-live production support.
In addition, you may lead efforts to drive continuous improvement and global standardization across the Invoice to Cash processes, ensuring alignment with strategic business goals and operational excellence.
Key Responsibilities
Role expectations
- Act as Subject Matter Expert (SME) for Invoice to Cash processes during ERP implementations and upgrades.
- Lead process design, blueprinting, and configuration activities.
- Lead User Acceptance Testing (UAT) to validate system functionality and process alignment.
- Develop and deliver training materials to end users and stakeholders.
- Monitor production performance and provide ongoing support to ensure process stability and user adoption.
- Identify opportunities for process optimization and automation.
- Collaborate with cross-functional teams to implement best practices and innovative solutions.
- Help to communicate process changes, impacts, and benefits effectively to stakeholders.
Skills, Knowledge & Expertise
What we're looking for
Typically
- Bachelor's degree in Accounting, Business Administration or related.
- 10+ years of directly related experience
- Proficiency in English
- 4+ years of Order to Cash experience with background in process improvement, finance business processes, operations, project management, change management and/or ERP implementation and governance
- 4+ Years of SAP ECC Experience and Business Objects Reporting or Power BI
- Experience with SAP S4HANA is required, experience in implementing or upgrading to S4HANA preferred
- 2+ Years of SFDC CRM, and eCommerce enterprise applications
- Comprehensive experience with ERP and an affinity to support the development and harmonization of supporting IT tools / environments
- CPA or other professional certifications are helpful.
- LEAN / Six Sigma preferred.
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
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