Leader, Operations Technology and Security

hace 20 horas

Santa Ana, Costa Rica Western Union A tiempo completo

**Leader, Operations Technology and Security
- Santa Ana, Costa Rica**

Are you looking to build a career in the financial services sector? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Then it’s time to join Western Union as our next Operations Technology and Security Leader.

**Western Union powers your pursuit.**

You will drive liaison between the Business, the Agent, and Systems for any technical-related matter; working closely with Fraud and Risk departments.

**Role Responsibilities**
- Lead and manage security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners.
- Manage multiple projects and requests in a timely manner.
- Lead a team of analysts and external vendor resources to ensure that system solutions meet goals and meet business needs.
- Accountable for PCI, Agent Victim Fraud, and System Compliance for Network Operations Ensure uptime and security of technical infrastructure at POS.
- Oversee Software management and Compliance by agent partners to minimize risk by ensuring the agent maintains proper standards, with a focus on corporate Cybersecurity policies.

**Role Requirements**
- Bachelor´s degree in Technology, Finance or equivalent and 7+ years’ progressive experience working in finance, technology, or related field.
- At least 3 years of experience in People Management positions.
- Fraud and Compliance background and/or knowledge, preferable within Western Union Operations.
- Strong analytical skills and problem-solving ability.
- Experience managing large partners and programs; in addition to proven knowledge and understanding of large technical integrations (enterprise preferred).
- Demonstrated ability to communicate updates in a concise fashion to Executive Management and to understand and meet their expectations
- Verbal and written skills enabling effective management and utilization of both indirect and direct resources.
- Bilingual level of English
- Genuine interest in Cybersecurity and understanding of general information security principles.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

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