Empleos actuales relacionados con Service Delivery Director - San José - BairesDev

  • Director of Delivery

    hace 1 semana


    San José, San José, Costa Rica EX Squared A tiempo completo

    Become an EXpert as a Director of Delivery & OperationsEn EX Squared LATAM conectamos talento ejecutivo con compañías que están acelerando su transformación digital y fortaleciendo sus operaciones tecnológicas en toda la región. Estamos buscando un Director of Delivery & Operations con experiencia en gestión de equipos técnicos, liderazgo de procesos...

  • Director of Delivery

    hace 1 semana


    San José, San José, Costa Rica EX Squared LATAM A tiempo completo

    Become an EXpert as a Director of Delivery & OperationsEn EX Squared LATAM conectamos talento ejecutivo con compañías que están acelerando su transformación digital y fortaleciendo sus operaciones tecnológicas en toda la región. Estamos buscando unDirector of Delivery & Operationscon experiencia en gestión de equipos técnicos, liderazgo de procesos...


  • San José, Costa Rica Emerson A tiempo completo

    **PRINCIPAL REQUIREMENTS** - Work with the Service Delivery management team, supporting the processes to identify, communicate, follow-up and measure key financial performance indicators. - Facilitate, plan, and support the following Management Processes: - Service Delivery Team Financial best practises awareness - Team Resource usage, capacity management...

  • Service Delivery Lead

    hace 2 semanas


    San José, San José, Costa Rica Roche A tiempo completo

    Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst....

  • Service Delivery Lead

    hace 1 semana


    San José, San José, Costa Rica Roche A tiempo completo

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Director-ITO Services

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryThe Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees...

  • Director-ITO Services

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees...

  • Director-ITO Services

    hace 2 horas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryThe Director of ITO Services ensures the successful delivery of IT services to clients while maintaining high levels of customer satisfaction. As the primary point of contact between the MSP and the client, the Director oversees service operations, manages client escalations, and ensures that service levels are met. The Director also oversees...

  • Delivery Manager

    hace 7 días


    San José, Costa Rica Noventiq A tiempo completo

    **Noventiq is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    TheGlobal Delivery Services Leadplays a critical role in building, scaling, and optimizing our Global Delivery Center (GDC) ecosystem across EMEA, APAC, and LATAM. This Director-level leader will establish the foundational processes, governance, and operational standards required to successfully stand up and expand regional GDC locations, with a strategic...

Service Delivery Director

hace 3 semanas


San José, Costa Rica BairesDev A tiempo completo

Who We are

BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

We are looking for a Service Delivery Director to join the Management team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handle multiple tasks and with marked attention to details. It is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry
What You’ll Do:

- Develop the forecast of the projects in charge.
- Follow and control project management using agile methodologies.
- Collaborate with the PMO in the execution of procedures for PMs.
- Support the PMs in charge and escalate those relevant issues to the VP.
- Ensure compliance by your team of established methodologies and processes.
- Present complex problems to the AMs, who will be responsible for dealing with customers.
- Ensure effective, professional and clear communication between PMs and Customers.
- Ensure customer and team satisfaction throughout the entire project.

You must have:

- 6+ years of experience in project management of software outsourcing (experience in Personnel, Time and Materials and Budgets).
- Customer oriented.
- Budget management.
- IT experience.
- Experience with Agile Methodologies.
- Strong communication skills.
- Previous experience as a Software Engineer.
- Degree in Software Engineering or Computer Science.
- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours - make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading multinational.
- Excellent compensation — well above the market average.
- Here you can grow at the speed of your learning curve.

Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.