Commercial Operations Analyst

hace 4 días

San José, Costa Rica Pfizer A tiempo completo

Role Summary

On the Global Tender & Contract CoE we not only create innovative and tailored made markets solutions that play a critical role for operating the business but we also we support markets with the operations associated to those innovative solutions.

The responsibility of the Commercial Operations Analyst is to primarily work as an operation bridge between the Sales/Account Management Team from the US Hospital Organization and other US cross-functional teams for capturing the Price Change Requests (PCR) into a CRM global platform and monitor the execution throughout the E2E process for providing responses to our customers in a timely manner.

Additionally, this role will support ad hoc analytics that could trigger the initiation of internal Price Change Requests.

Role Responsibilities

This position needs to achieve the following activities:
- Be a point of contact with the US HBU sales/Account Management team for capturing the PCRs into a CRM global platform.- Run analytics to validate the PCRs before routing the request to the cross functional team’s trough the global platform.- Monitor PCRs gets fully approved/reviewed in a timeline manner by the 5 different US stakeholders’ groups.- Work closely with US HBU Product owner from the global platform for capturing/documenting new enhancements ideas that streamline the PCR processes.- Work closely with the global platform support in case of finding systems challenges on the global platform.- Run pre analysis for initiating Pfizer internal PCRs that be triggered of market opportunistic events.- Be an ambassador of the CRM global platform with US HBU users

The above activities will be achieved by having daily interactions with the five different US stakeholders and working with a Global Tender & Contract Platform.

Responding in a timeline manner to the customers-initiated PCRs is critical for minimizing the opportunities of losing Pfizer business because of competitor pricing strategies that can sabotage Pfizer contracts.

BASIC QUALIFICATIONS- Bachelor's degree in business/Industrial Engineering or related field required- 2-3 years experience in related roles such as Customer Service, business analytical.- Fluent in the English Language, both verbally and written (at least C1 is required)- Strong communication and interpersonal skills- Advanced Excel Skills are required.

PREFERRED QUALIFICATIONS- Tableau knowledge- Scrum/ SAFE knowledge- Experience in capturing/documenting business requirements for software solutions.

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Mkt & Sales/Commercial Bus

LI-PFE

  • Avp- Commercial Operations

    hace 4 días

    San José, Costa Rica Moody's A tiempo completo

    **Role/Responsibilities** The Commercial Operations Process and Controls team is focused on driving improvement to Commercial Group and downstream processes based on Lean Six Sigma, Design Thinking and Agile that enhance the customer experience, drive consistent performance and enable efficiencies across the Commercial Group. This business process and risk...

  • Commercial Excellence Coordinator

    hace 6 días

    San José, Costa Rica Pfizer A tiempo completo

    Ensures that Commercial Team is well equipped in terms of Business, Market Costumers/Key Accounts and Internal information to perform and take decisions. Accelerates digital connection / adoption and engage Distributors and Key Customers to integrate business information to manage and analyze projects, initiatives and business plans. POSITION...

  • Merchandising Operations Analyst

    hace 1 semana

    San José, Costa Rica Backcountry A tiempo completo

    **Merchandising Operations Analyst** Reports to**:Merchandising Operations Manager** Department**:Operations** Location**:San Jose, Costa Rica** Backcountry is seeking administrative, operations, or accounting professionals with advanced verbal and written English skills to join the Operations team in San Jose, Costa Rica. The Merchandise Operations...

  • Commercial Sales Executive

    hace 2 semanas

    San José, Costa Rica Microsoft A tiempo completo

    The role aims to lead the development of commercial constructs to drive cloud revenue growth and maximize ACR, having a holistic approach to customers, which would contribute to naturally embed midterm/continuous selling in our sales cycles, while increasing the capability to negotiate creative and complex commercial terms. **Responsibilities**: Deep...

  • IT Operations Analyst Position

    hace 2 semanas

    San José, Costa Rica EX Squared Outcoding A tiempo completo

    **Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...

  • As400 IT Operations Analyst

    hace 2 semanas

    San José, Costa Rica EX2 Outcoding A tiempo completo

    **Become an Outcoder as an AS400 IT Operations Analyst** We seek an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring our IT services' smooth operation and availability, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team working on...

  • Commercial Operations

    hace 2 semanas

    SAN JOSE INTELLIGENCE HUB, Costa Rica Procter & Gamble A tiempo completo

    Job LocationSAN JOSE INTELLIGENCE HUBJob DescriptionJob DescriptionThis is a sales operations role that work closely with our Customer Teams and Sales organization in the United States. The role leads work on processes for the top US customers such as Customer Invoice Validation and Proof of Performance and Proof of Alignment for Trade Funds management,...

  • Senior Security Operations Analyst

    hace 3 días

    San José, Costa Rica CloudPay A tiempo completo

    As a security analyst you will form part of a team which is led by a security operations lead you will be the first point of defence for the company’s security operations Centre as a fast growing company we face growing threats every day the role of the analyst will be important as they will be the first in dealing with incoming security alerts of...

  • Operations Support Analyst

    hace 6 días

    San José, Costa Rica BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Business Analyst

    hace 4 días

    San José, Costa Rica Cornershop by Uber A tiempo completo

    Cornershop by Uber es una app de servicio de entrega a domicilio que te da tiempo libre, ya que tus pedidos de supermercados y tiendas especializadas se entregan directamente en tu puerta. Somos una empresa de rápido crecimiento que opera en Chile, Brasil, Perú, Colombia, México, Costa Rica, Estados Unidos y Canadá, y desde nuestra adquisición por Uber,...