Client Support Assistant
hace 7 días
The Client Support Assistant role that cares for our existing clients is the primary point of contact with current clients who have already signed on with us. This role provides crucial ongoing information, generates leads from referrals, and provides status updates for clients regarding their case.
Eagan Immigration is a US-based law firm dedicated to helping our clients explore their immigration options, create a plan for their case and obtain the immigration benefit for which they qualify. We care about our clients and their families and aim to support them at each stage of their immigration journey.
**Responsibilities**:
- Acts as first point of contact for current clients, liaising with customers and the company.
- Answers inbound phone calls and other contacts, responding to basic client queries, providing status updates, and sharing basic information about the Eagan Immigration process and upcoming timelines.
- Communicate with existing clients to obtain required and supportive documents for their cases.
- Shares updates and trends with Team Lead and rest of reception team, helping to identify solutions.
- Logs all notes and call information into MyCase.
- Enters Leads into MyCase and tracks follow up to inquiries.
- Supports Team Lead and Legal team on special projects and tasks as assigned.
**Requirements**:
- Minimum of High School Bs. Degree.
- 2 years previous customer care experience with a preference for high volumes of inbound and outbound calls is valued.
- MS Office savvy.
- Excellent verbal and written communication skills. Bilingual in Spanish and English.
- Flexibility and the ability to adapt in a fast-paced environment.
- Access to reliable internet speed of at least 10-50MB.
- Willingness to adhere to the company values of compassion, innovation, communication, and commitment.
- Some flexibility in hours may be required.
- Eagan Immigration is an equal opportunity employer. Eagan evaluates qualified applicants without regard to race, color, religions, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic._
Application Question(s):
- Work Authorization
**Language**:
- english (required)
-
Client Support Assistant
hace 6 días
Heredia, Costa Rica Eagan Immigration PLLC A tiempo completoThe Client Support Assistant role that cares for our existing clients is the primary point of contact with current clients who have already signed on with us. This role provides crucial ongoing information, generates leads from referrals, and provides status updates for clients regarding their case.Eagan Immigration is a US-based law firm dedicated to...
-
Personal Assistant
hace 1 semana
Heredia, Costa Rica Jouyll A tiempo completo**Heredia**: **Costa Rica**: We are looking for a Personal Assistant to provide administrative support to our team. For this role, a strong Internet connection is required, along with experience using communication tools. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...
-
Personal Assistant
hace 1 semana
Heredia, Costa Rica Jouyll A tiempo completo**Heredia**:**Costa Rica**:We are looking for a Personal Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...
-
Executive Administrative Assistant
hace 7 días
Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Executive Administrative Assistant
hace 6 días
Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Dental Assistant
hace 3 semanas
Heredia, Costa Rica Support Services Group - CR A tiempo completoWe are looking for Dental professionals that are looking to move away from being chairside. This opportunity will give you the chance to stay in the dental field, helping individuals with their dental needs. If you've been in a clinical chairside environment, and are ready for a change this opportunity may be for you.**Responsibilities**- Work with both...
-
Executive Assistant
hace 5 días
Heredia, Costa Rica BMNS A tiempo completoExecutive Assistant has a minimum of five years of experience supporting an executive or executive team. Responsibilities for this position include: - Manage calendar for internal/external meetings - Planning and scheduling meetings including room reservations, invitations and accommodations, minutes preparation and distribution, and agenda development -...
-
Assistant Buyer
hace 3 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Assistant Buyer (Heredia, Costa Rica) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Executive Assistant
hace 7 días
Heredia, Costa Rica Hakkoda A tiempo completo**ABOUT HAKKODA** Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an...
-
Executive Assistant
hace 6 días
Heredia, Costa Rica Hakkoda A tiempo completo**ABOUT HAKKODA**Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an...