Manager, Global Benefits

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. As part of the Colleague Experience Group, our mission is to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to provide great benefit programs that supports our colleagues and their families every day to enable everyone to be and deliver their best. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Manager, Global Benefits within the Colleague Experience Group (CEG) is a full-time permanent position (flexible location) reporting to the Director, Global Benefits. The Global Benefits team is responsible for ensuring a globally consistent colleague experience in the provision, financing, delivery, and governance of benefits programs outside of the US, as well as leveraging the company’s global benefits footprint to gather and interpret data to drive enterprise-wide strategy and decision-making. The team also acts as a retirement center of excellence, providing consulting support on retirement programs to Colleague Total Reward and Wellbeing (CTRW) teams in local markets.

Key Responsibilities:

- Strategic support of placement of insured benefits in the AMEXCO captive.
- Managing global broker relationship for insured employee benefits including maintenance of global benefits database.
- Ensure global benefits strategy reflects best practice for inclusivity, flexibility, and minimum standard provision by understanding and improving the ‘moments that matter’ in the careers of our colleagues.
- Oversight of process to ensure compliance with legislative and regulatory changes related to benefits in international markets.
- Provide guidance on retirement strategy and support significant market-level retirement plan changes, including periodic retirement governance review.

Minimum Qualifications:

- University degree or equivalent experience.
- 8+ years of experience in Human Resources, with broad knowledge of HR processes and specialization in Benefits.
- Extensive knowledge of current market practice for retirement programs and insured benefits in major markets.
- Excellent written and oral communication skills with outstanding ability to translate complex technical ideas to different audiences.
- Demonstrated success working in a matrix structure deriving results through effective partnership, relationship building, and influencing.
- Effective vendor management: Coordination and management of the entire benefit function through multiple vendors and their internal teams.

Additional Details:
Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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