Homecare Team Manager
hace 1 semana
**Job Description**:
**Job Description**:
The Manager is responsible for the Medical Document, Clinical document Intake and Billing department. Including billing document collection for Managed Care and Medicaid order processing. This includes working closely with order requestors, customers, patients, physicians and insurance companies to qualify Home Care orders. The Manager is responsible for performance management, customer satisfaction and payment realization for these orders. Planning, hiring, process improvement, customer interaction and sales interaction are all responsibilities of the Manager.
DUTIES/RESPONSIBILITIES:
Manages the Document Collection process for Managed Care and Medicaid Home Care orders
Ensures department meets overall KCI customer service, efficiency, and financial goals.
Establishes and maintains policies and procedures with support KCI and industry standards
Handle hiring and performance management for a hybrid workforce
Partners with other functional areas within the revenue cycle process to identify trends or issues which could potentially affect reimbursement.
Leads improvement in key areas around cycle time, backlog of orders, unbilled orders, write offs (Lost Days) and realization of billed claims
Engages teams in continuous improvement efforts while maintaining compliance guidelines
Compile, analyze, and monitors management reports and provides relevant information to the organization on a regular basis
A “leader of leaders” - the manager is responsible for Managing and mentoring Supervisors, Team Leads and Customer Service Representatives
Develops and maintains relationships with internal and external customers.
Ensures overall staffing levels are adequate to meet service and financial goals.
Organizes and monitors activities related to employee morale to include employee reviews, facilities, incentives, rewards, promotions, training and team building.
REQUIRED QUALIFICATIONS:
- 5 or more years of leadership experience
- Demonstrated ability to initiate, organize and implement change.
- Ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to deal with all level of employees and external business contacts while conveying a positive, service-oriented attitude.
- Demonstrated problem-solving skills.
- Ability to multi-task and adapt in a fast paced and changing environment
- Ability to lead a large team of people.
Preferred Qualifications:
- 5 or more years of related healthcare experience
- Bachelor’s Degree preferable in Business or Management
- 2 or more years of leadership experience at Manager level or above
- Previous experience with the order to cash process for outpatient medical services for Medicare, Medicaid, Managed Care, Worker’s Comp and Private Pay patients.
- Project Management experience
3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.
3M Global Terms of Use and Privacy Statement
-
Homecare Billing Associate
hace 1 semana
Orotina, Costa Rica 3M A tiempo completo**Job Description**: 3M Is Hiring a Homecare Billing Associate The Homecare Billing Team is responsible for submitting medical claims to insurance companies and payers. The position performs necessary actions related to V.A.C. ® Therapy claims and billing and is required to work numerous reports to drive cleaner claim submission. This position is...
-
Homecare Billing Associate
hace 1 día
Orotina, Costa Rica 3M A tiempo completo**Job Description**: The Homecare Billing Team is responsible for submitting medical claims to insurance companies and payers. The position performs necessary actions related to V.A.C. ® Therapy claims and billing and is required to work numerous reports to drive cleaner claim submission. This position is critical for the financial cycle of 3M Medical...
-
Team Manager
hace 7 días
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...
-
Team Manager
hace 4 días
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...
-
Homecare Billing Sme
hace 2 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: The SME provides team support and leadership in the absence of the supervisor. He/she assist team members with answering questions and resolving escalated issues. They are the first line of escalation in resolving billing disputes and patient escalations. The SME also helps identify issues by monitoring team trending and reporting and...
-
Inside Sales Team Manager
hace 5 días
Orotina, Costa Rica 3M A tiempo completo**Job Summary**: The position of **Inside Sales Team Manager **will be required to build and maintain multiple high-performing inside sales teams that are able to meet and exceed the assigned yearly forecast. Will have direct leadership responsibility to review and approve work results conducted by the workgroup. Will supervise professional and support...
-
Customer Service Team Manager
hace 7 días
Orotina, Costa Rica 3M A tiempo completo**Job summary**: The person hired for the position of Customer Service Manager (CSR) Operations will focus on delivering high quality services. Supervises customer service programs and ensures compliance with established customer service principles. Supervises professional and support level employees within specific disciplines in Customer Service. Handles...
-
Strategic Sourcing Team Leader
hace 6 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. What This Job Involves Lead a team of Procurement Analysts with the below responsibilities: Renewals - Negotiation of commercial deals for renewals. Negotiations for new requirements - Negotiation of improved pricing, commercial principles and payment terms to achieve optimal pricing. Running RFP...
-
Facilities Team Lead
hace 4 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. **What this job involves**: Responsible for handling a team size of 10-12 members Ensure prioritization & urgent payment requests are attended to promptly Ensure team's adherence to turnaround time and accuracy of activities undertaken including any transition in / Out or ad-hoc projects Effective...
-
Software Engineer Team Lead
hace 2 semanas
Orotina, Costa Rica GreenSlate LLC A tiempo completo**Software Engineer, Team Lead** **JOB BRIEF**: A Team Lead is responsible for the overall planning, execution and success of the software solutions their team creates. As a team lead, a good amount of your time is spent identifying and clearing roadblocks for your team. This requires effective collaboration skills. You need to collaborate with different...
-
Operations Manager
hace 14 horas
Orotina, Costa Rica Best Adventures Travel A tiempo completoACERCA DE LA VACANTE Funciones del Puesto The Operations Manager has overall responsibility for the quality of the travel programs and the safe, successful, and profitable running of all trips in Costa Rica. The Operations Manager is responsible for the leadership, development, and growth of Group Leader’s team. The Operations Manager also play a key...
-
Business Services Team Leader
hace 7 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. **What this job involves**: Responsible for handling a team size of 10-12 members. Ensure prioritization & urgent item requests are attended to promptly. Ensure team's adherence to turnaround time and accuracy of activities undertaken including any transition in/out or ad-hoc projects. Effective...
-
Fcf Team Lead Lao
hace 1 semana
Orotina, Costa Rica Kimberly-Clark A tiempo completoSi las ideas frescas y la pasión por ganar te inspiran, ¡Ven a dar rienda suelta a tu talento en Kimberly-Clark! Como **FCF Team Lead LAO** seras responsable de liderar las iniciativas y procesos clave para entregar el DPO, influenciando la dirección del negocio a nível regional y subregional, manejando tracking junto con el forecast mensual/anual...
-
Fcf Team Lead Lao
hace 6 días
Orotina, Costa Rica Kimberly-Clark A tiempo completoSi las ideas frescas y la pasión por ganar te inspiran, ¡Ven a dar rienda suelta a tu talento en Kimberly-Clark! Como **FCF Team Lead LAO** seras responsable de liderar las iniciativas y procesos clave para entregar el DPO, influenciando la dirección del negocio a nível regional y subregional, manejando tracking junto con el forecast mensual/anual...
-
Assistant General Manager
hace 1 semana
Orotina, Costa Rica Recluta talent hunter A tiempo completoOne of the best hotels in our country is looking for its Assistant General Manager - Requirements Minimum of 3 years of experience in similar roles At least a degree in tourism, management, or marketing, among others. Advanced English. Experience required in hospitality management, food, and beverage, customer service/guest services, collaboration with...
-
Ar Cash Application Team Leader
hace 14 horas
Orotina, Costa Rica 3M A tiempo completoThis position consists of oversight and decision responsibility for members of the Accounts Receivable/Cash Posting team for US. The person selected needs to have proven experience adopting new skills and being successful. It is expected for the supervisor to be a “Hands on” analytical person with the ability to build effective and transparent...
-
Global Onboards Manager
hace 7 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. The GREF Onboards Program Manager manages the global contingent worker technical on and off-boarding program for GREF, overseeing the end-to-end life cycle with focus on mitigation risks and driving data accuracy. With a comprehensive knowledge and understanding of requirements fully aligned with...
-
Order Doc Intake Team Lead
hace 1 día
Orotina, Costa Rica 3M A tiempo completo**Job Description**: - 3M Is Hiring a Order Doc Intake Team Lead_ DIMENSION & SCOPE: This position consists of oversight and decision responsibility for members of the Order Document Intake Team. It is responsible for selecting, training, supporting, coaching, developing, and supervising a group of employees within the team in a Service Center/Operations...
-
Senior Finance Manager
hace 1 día
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. Our Senior Finance Manager is responsible for overseeing all financial planning & reporting functions for a client account (Amazon’s Global Real Estate & Facilities) for the AMER region and serves as a key contact for client finance personnel. **What this job involves**: Lead budgeting,...
-
Remote Business Development Manager
hace 14 horas
Orotina, Costa Rica Frillsoft A tiempo completo**Remote B2B Business Development Manager / Lead Generation Expert USA Market** - PLEASE READ THE JOB DETAILS CAREFULLY - OTHERWISE, YOUR APPLICATION WILL BE REJECTED AUTOMATICALLY. THANK YOU_ Frillsoft is a fast-growing Outsourced Call Center Startup based in the UK, with a presence in the USA and Dubai. In a Nutshell, We outsource remote customer service...