Partner Engagement Manager
hace 2 semanas
**ABOUT TEMENOS**
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.
**THE ROLE**
As a Partner Engagement Manager (PEM), you will be responsible for driving delivery partnerships and supporting the services engagement for new license signings or existing accounts. You will act as an expert to map out and execute successful implementations via delivery partners.
You will be responsible for supporting the Client Engagement Manager (CEM) to demonstrate our services value proposition by presenting our key services offering differentiators, leveraging our delivery capabilities and Partner network.
**OPPORTUNITIES**
- You will develop a relationship with our delivery partners and provide support to define the most effective delivery model with the CEM and the Sales teams and serve as the main point of contact for ongoing communications around Partner strategy for delivery.
- You will work as an integral part of the overall account team and account plan and closely with the Regional Services Director (RSD), the Area Services Managers (ASMs), to ensure profitable and efficient delivery structures.
- You will build and maintain relationships with regional and global delivery Partner representatives across all the phases of Partner lifecycle (engagement, marketing initiatives, and partnership management)
- You will analyse partner performance to develop partner-level insights which will inform key marketing and product initiatives. Regularly ideate/update long-term plans for each owned partnership and facilitate Corporate Partner Ops with partner data/reports
- You will work with Pre-Sales, Sales, and CEMs on new prospect engagements to propose suitable Partner or Partners
- You will act as the contact point on active Partner-led engagements ensuring communication channels exist and function effectively between Partner and necessary Temenos stakeholders (CEMs, ASMs, RSD)
- You will drive adoption and successful execution of Service Packages such as Collaborative Implementation Offering (CIO), by working closely with CEM and Partners
- You will work with Project Managers, CEMs, and Area Services Managers to monitor Partners' performance in the region to determine the impact on Temenos' image and credibility with the client. Recommend remedial action, as required, and follow up on the actions with the Area Services Managers
**SKILLS**
- You should have ability to identify problems, quickly devise feasible solutions, disseminate the appropriate information to relevant internal partners and ultimately bring about a timely resolution
- You should have work experience in B.A./B.S. in IT, business, marketing, strategic planning, related area preferred, or equivalent
- You should have experience in Temenos' targeted industry of banking solutions is necessary, including experience in consultancy and integration companies
- You should have experience in working relationships with clients and individuals in other business units by understanding their perspectives and issues
- You should have actively work with others to improve relationships by understanding their perspectives and issues and work toward win-win solutions
**VALUES**
- ** Care** about people needs
- ** Commit** to all assign duties
- ** Collaborate** with the Global and Regional team
- ** Challenge** and growth yourself working with dynamic teams
-
LATAM Sales Engagement Manager
hace 2 semanas
San José, San José, Costa Rica Palo Alto Networks A tiempo completoYour Impact: As LATAM Distribution Business Manager, you'll drive sales & channels engagement with distributors across the NextWave partner ecosystem. You'll develop annual business plans, manage relationships, and oversee business execution with large international distributors.
-
Technology Partner Engagement Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoThe Technology Partner Engagement Lead plays a crucial role in driving operational scale in Databricks' Partner Strategy & Operations team. This team supports the company's robust ecosystem of Consulting & SI (C&SI) and ISV partners, including program development and management, partner onboarding, day-to-day partner engagement, reporting, and PRM systems...
-
Engagement Manager
hace 3 días
San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completoEngagement ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.We're solving the world's most complex...
-
Isv Partner Support Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoThe Partner Strategy & Operations team at Databricks supports the company's robust ecosystem of Consulting & SI (C&SI) and ISV partners. As an Isv Partner Support Manager, you will play a key role in supporting Databricks' growing ecosystem of Technology ISV partners and driving engagement through various initiatives.The team provides insights, tools, and...
-
Engagement Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.We're solving the world's most complex challenges, and our people are at the forefront of progress.In a Sales role at HPE, you'll play a part in building the...
-
Engagement Project Manager
hace 2 semanas
San José, Costa Rica Canonical - Jobs A tiempo completoCanonical's mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Engagement Project Managers are responsible for ensuring project success through...
-
Ecosystem Engagement Manager, Data
hace 7 días
San Francisco, Heredia, Costa Rica Databricks A tiempo completoJob DescriptionThe Partner Strategy & Operations team at Databricks is seeking an experienced Ecosystem Engagement Manager to join our growing team. As a key member of the team, you will be responsible for driving operational scale in our high-growth environment, empowering stakeholders and senior leadership with insights, tools, and decision criteria to...
-
Partner Operations Specialist, Cloud Services
hace 7 días
San Francisco, Heredia, Costa Rica Databricks A tiempo completoEcosystem Engagement ManagerThe Partner Strategy & Operations team at Databricks is seeking an experienced Ecosystem Engagement Manager to join our growing team. In this role, you will play a critical part in driving operational scale in our high-growth environment, empowering stakeholders and senior leadership with insights, tools, and decision criteria to...
-
Strategic Partner Development Manager
hace 8 horas
San José, San José, Costa Rica Cloudera A tiempo completoAbout the RoleWe are seeking a highly skilled Strategic Partner Development Manager to join our team at Cloudera. In this role, you will play a vital part in managing strategic partner relationships and working to deliver best-in-class recommendations that align with both Cloudera and our partner's business objectives.As a Strategic Partner Development...
-
Global Colleague Engagement Manager
hace 2 semanas
San José, San José, Costa Rica Asepsa A tiempo completo**About Asepsa**Asepsa is a forward-thinking organization that prioritizes colleague engagement and effective communication.We are seeking a seasoned Global Colleague Engagement Manager to drive our internal communications and engagement efforts.**Job Overview**The Global Colleague Engagement Manager will be responsible for developing and executing a...
-
Partner Experience Manager
hace 2 semanas
San José, San José, Costa Rica Nitel A tiempo completoNitel Overview:Nitel is a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences through our team of skilled professionals.Job Description:We are seeking a Partner Experience Manager to join our team at Nitel. This role is responsible for providing a stellar partner experience by focusing on transactional...
-
Customer Engagement Manager
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoKey ResponsibilitiesThe Customer Engagement Manager will be responsible for leading customer engagements, building relationships, and driving sales growth. This individual will work closely with internal stakeholders to develop and execute sales strategies, identify new business opportunities, and provide exceptional customer service.Lead customer...
-
Technical Partner Manager
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoCompany DescriptionThe Technical Partner Manager (TPM) will be responsible for ensuring that our Authorized Support Center (ASC) Partners will be able to meet and exceed the stringent requirements of our ASC Program.The TPM will primarily be responsible for driving Achievement Ratio (AR) improvements within their theater by identifying opportunities for...
-
Technical Partner, Support Manager
hace 2 semanas
San José, San José, Costa Rica Cloudera A tiempo completoJob Description:Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful.You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner's business objectives.The individual will work to ensure that...
-
Partner Development Manager, Amazon Ads
hace 1 semana
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degreeExperience in a data and results-oriented environment with external customer interaction.C1+ fluency of English, (written, oral and presentation skills.)Experience interpreting data and making business recommendationsWorking knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)Able to work in a diverse teamJob...
-
Risk Manager Ii, Brand Escalation And Engagement
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential informationAt Amazon we believe that customer trust is of paramount importance to anything we do.To continue building customer trust the Selling Partner Abuse team works with...
-
Digital Advertising Partner Development Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaWe are a fast-growing team dedicated to helping advertisers and partners succeed through Amazon Advertising products and services. Our team manages relationships with third-party SaaS providers, media, and e-commerce agencies to help advertisers grow their business using Amazon Advertising solutions.As a Partner Development...
-
Community Engagement Manager
hace 6 días
San José, San José, Costa Rica Sagan A tiempo completoSagan is seeking a highly skilled Community Engagement Manager to oversee the growth and development of our online community. The ideal candidate will have a proven track record in community management, with experience in developing strategies to increase member participation and interaction.Key responsibilities include:Facilitating and moderating...
-
Engagement Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...
-
Partner Success Account Manager
hace 2 semanas
San José, Costa Rica Microsoft Corporation A tiempo completoDo you want to be part of an organization that is dedicated to helping Microsoft Partners grow their business and thrive within the partner ecosystem? Is supporting a diverse set of partners as they evolve their businesses with focus on Microsoft Cloud technologies something that interests you? Are your passions aligned with being part of a high performing...