Learning Experience Designer, HR, Screening Services

hace 3 días

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Basic Qualifications
- Bachelor's degree
- Experience using learning management systems.
- Proficiency with course authoring tools like Articulate 360 and video editing like Camtasia.
- Successful record building and managing updates to learning experiences in the format of elearnings, job aids, instructor led materials and video.
- Knowledge in planning, designing, developing, implementing and assessing learning materials in all modalities (elearning, job aids, ILT, videos, etc.)
- Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals.

Job summary
Amazon is looking for a customer-obsessed, driven, creative and tech savvy learning experience designer to perform design, analysis, development and maintenance of learning content aimed to equip Amazon employees with HR process and systems knowledge. This includes elearning development, performance support and just-in-time content, instructor-led course materials, and knowledge management solutions. The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before.

**Specific responsibilities will include**:

- Support design, development and maintenance of business critical global learning programs.
- Create, update, and continuously improve learning programs materials (elearning, videos, just-in-time performance support development, ILT).
- Stay current on new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation.
- Contribute to the development and implementation of team templates, learning models and overall best practices.
- Publishing materials and reporting utilizing Amazon’s Learning Management system.
- Continuously prioritize in complex, fast-paced work environment.
- Utilize problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.

**Note**: Work samples (such as a portfolio) demonstrating your experience and skill using course authoring and other design tools will be required as part of the hiring process.

**Preferred Qualifications**:

- Bachelor's degree in a relevant field (graphics/visual design, education, or instructional design).
- Familiarity with Adobe Suite.
- 2+ years of experience in instructional design and developing learning content.
- Demonstrated ability to work with multiple global stakeholders, SMEs, front-line managers and front-line employees in a variety of projects, within a collaborative environment.

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