Consultancy Business Analyst I

hace 4 días

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
**JOB DESCRIPTION**:

- Assists in the development of mail population segments to meet customer marketing strategies.
- Assesses and selects appropriate resources for program delivery.
- Serves as project coordinator for program scheduling and fulfillment.
- Conducts final quality analysis on programs, reviewing accuracy of output.
- Manages multiple accounts and programs simultaneously.
- Prepares and processes program billing.
- Provides technical consultation in the design and implementation of client programs.
- Provides user interface support for self-service batch program fulfillment systems

**Qualifications**:
**QUALIFICATIONS**:

- Bachelor's degree in Business Administration, Industrial Engineering or related fields.
- 2 - 3 years Customer Service related experience.
- Understanding of systems capabilities, software platforms and processes.
- Knowledge of PC office software tools.
- Excel Intermediate
- Good knowledge of Boolean Search/queries for SQL
- Excellent English, both oral and written communication skills.
- Good analytical and problem solving skills.
- Good organizational and project management skills.

Strong customer service skills.

Additional Information
**Culture at Experian**

**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

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