Business Analyst I

hace 6 días

Heredia, Costa Rica Object Technology Solution A tiempo completo

**OTSI**
**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I

BUSINESS ANALYST I (REMOTE/HYBRID)

**MAJOR RESPONSIBILITES**:

- The Business Analyst I will perform critical operational tasks and drive operational efficiencies to ensure operations are effectively running at optimum capacity. The Business Analyst I will communicate with our partners and internal business units ensuring a positive experience in all interactions.
- Program enquiry Management and trouble shooting.
- Support all core operational requirements through case ownership and closure, meeting KPI SLA’s
- Provide suggestions for process improvements to help scale operations and improve customer satisfaction
- Support internal VMware teams with search or resolution of any inquiries related to VCPP data (contracts, MBOs, DRFs, cases, escalations, etc..)
- As needed, track and communicate metrics related VCPP activities & support QBR requirements
- Support and manage quarter end activities and serve as local VCPP Ops contact for escalations and resolution
- Team player with strong interpersonal, communication and collaboration skills
- Timely Communication in both verbally and in writing to set expectations and maintain the confidence of managers and associated internal teams (Action Table Format)
- Achieve high Utilization and Efficiency by managing time and focus upon Case Management

**QUALIFICATIONS AND EXPERIENCE**:

- 3+ years' industry experience in quote-to-cash type case management activity
- Expert knowledge of Cloud Service Provider Programs
- Extensive knowledge in SaaS billing models and managing quote to cash SaaS processes with knowledge of upstream and downstream impact/activity
- Experience in two tier cloud partner sales model, with firm knowledge of software license transactions and Software as a service
- Experience with enterprise systems and proven knowledge of enterprise integration
- Knowledge in End User Computing a plus
- Team player with strong interpersonal, communication and collaboration skills
- Self-starter who takes initiative and works with limited direction

Preferred skills;
- Proficiency in Oracle
- Proficiency in Sales Force
- SAP SaaS billing system

**About us**

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace

Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.

  • Business Analyst I

    hace 6 días

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst BUSINESS ANALYST I (HYBRID/HEREDIA) MAJOR RESPONSIBILITES: - They work together with consultants, Sr. Consultants and Directors to design and implement systems that parallel overall client business objectives. - Has knowledge of commonly-used design concepts,...

  • Business Analyst I

    hace 2 semanas

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I BUSINESS ANALYST I (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - Responsible for delivering high quality, timely and efficient reviews of the ELA software deployment report analyses. - Analyze ELA terms and conditions in conjunction with the review process to...

  • Finance Business Analyst I

    hace 2 semanas

    Heredia, Costa Rica SGF Global A tiempo completo

    Duties and Responsibilities: The Business Analyst-I will be responsible for supporting and independently executing the assigned activities that are part of the broader initiatives related to various global/regional pricing programs. This would include (and not be limited to) activities like: - Working on the given assignments related to various Pricing...

  • Business Analyst I

    hace 23 minutos

    Heredia, Costa Rica SGF Global A tiempo completo

    Business Analyst I- Opportunity to Quote Operations, WW Sales Management Support Renewals Why will you enjoy this new opportunity? The Business Analyst position will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the forefront of opportunity forecasting, reporting, and business analysis. Accelerate our transition to a...

  • Business Analyst I

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    **Job Description**: Position: Sales Management Support, Business Analyst (ELA IB Quoting Team) Business Analyst I - WW Sales Management Support (WWSMS) Main Responsibilities and Duties This position will have the main responsibility to provide accurate and on-time delivery of the assigned work with regards to ELA Install Base (IB), primarily supporting...

  • Analyst I, Business Systems

    hace 23 minutos

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Analyst I, Business Systems**: - Remote Eligible: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing...

  • Business Analyst I

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    The Business Analyst reviews, analyzes, and evaluates business requirements and user needs. They work together with consultants, Sr. Consultants and Directors to design and implement systems that parallel overall client business objectives. The Business Analyst Works under the immediate supervision of a project manager, and is able to exercise independent...

  • Business Data Analyst

    hace 2 semanas

    Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** **Your Role and Responsibilities** **Required Technical and Professional Expertise** Minimum 5 years’ experience providing business analysis for large complex projects, leading multiple global data teams, technical concepts, Agile leadership practices. Excellent oral and written communication. Experience with SAP implementation, complex...

  • Business Analyst L

    hace 2 semanas

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. BUSINESS ANALYST l (HYBRID) MAJOR RESPONSIBILITES: - Supporting and independently executing the assigned activities that are part of the broader initiatives related to various global/regional pricing programs. - Working on the given assignments related to...

  • Business Analyst L

    hace 1 semana

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. Business Analyst l (REMOTE) General description: We are looking for Analyst I in our SaaS Opportunity to Quote team. This role will support in executing opportunity/quote which enable sales during the overall deal cycle in the preparation & negotiation phases...