Investigation Specialist
hace 1 semana
Proficiency in Portuguese, English and Spanish
- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
- Excellent problem solving skills.
- Ability to retrieve data and perform complex analysis to reach data driven decisions on all aspects of risk for Amazon.
- Self-disciplined, diligent, proactive and detail oriented.
- Strong organizational skills.
- Ability to maintain high levels of confidentiality and data security standards.
- Passionate commitment to Amazon's emergence as the world's most customer-centric company.
Job summary
Are you looking for something a little different? Are you intuitive by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?
We are looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate merchant accounts and safeguard Amazon's global marketplaces.
Role Requirements - Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.
- Experienced in the internet space and capable of succeeding in a fast-paced team environment.
- Participate in other special projects/assignments as necessary.
- Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.
- Achieve weekly productivity and quality standards for investigations.
- Participate in other special projects/assignments as necessary.
- Be prepared to be flexible with working hours and work Saturdays and/or Sundays.
- University Diploma
- Experience and/or knowledge of fraud, risk management, data research, collections or banking
-
Investigation Specialist
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficiency in English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses. - Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. - Demonstrated ability to work independently...
-
Support Operations Specialist
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo1+ years of customer service experience - Speak, write, and read fluently in English - High School diploma This is a non-remote, full-time, seasonal (11months), hourly position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for...
-
Indirect Tax Specialist
hace 7 días
San José, Costa Rica MSD A tiempo completo**Job Description**: Our Finance team brings together our financial perspectives into our overall strategic and tactical decision making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives. Our Company...
-
Incident Management Specialist
hace 1 semana
San José, San José, Costa Rica Infinite Computer Solutions A tiempo completoWhat does a great Incident Manager do?The Incident Manager will have a broad IT background. They are detail-oriented but can also see the "big picture" from an enterprise and ITIL framework standpoint. This candidate will be responsible for the Incident management process. The successful candidate will be responsible for managing the lifecycle of all...
-
Employee Relations Advisor
hace 1 semana
San José, Costa Rica Mondelēz International A tiempo completo**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations. **How you will contribute** You will use your...
-
Tax Accountant
hace 1 día
San Rafael, Costa Rica Swarovski A tiempo completoAt Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. Our Global Business Services (GBS), in San Jose, Costa Rica is an attractive workplace, which delivers high quality multi-functional services, provides functional expertise, and ensures a continuous improvement of our process portfolio, together with the...
-
Cybersecurity Specialist II
hace 1 semana
San José, San José, Costa Rica OfficeSpace Software A tiempo completoAbout OfficeSpace:OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You're a great fit for the role if you're entrepreneurial, passionate, motivated by building at...
-
Procurement Specialist
hace 1 semana
San José, San José, Costa Rica Roche A tiempo completoAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
-
Student: Employee Services Specialist
hace 2 semanas
San José, Costa Rica Intel A tiempo completoAt Intel, we create world-changing technology that enriches the lives of every person on earth. In this role the person will have the opportunity to work in a global organization with presence in three main regions such as Europe, Asia and America. The Global Integrated Services organization is currently built by 100+ people between our regular workforce...
-
Human Resources Global Services Specialist
hace 7 días
San José, Costa Rica INTEL A tiempo completoAt Intel, we create world-changing technology that enriches the lives of every person on earth. In this role the person will have the opportunity to work in a global organization with presence in three main regions such as Europe, Asia and America. The Global Integrated Services organization is currently built by 100+ people between our regular workforce and...