Senior Technical Writer

hace 1 semana

San José, Costa Rica ZM Financial Systems A tiempo completo

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

Department
- Banking OU (BANKING OU)
Banking Technology (206000)

Role/Responsibilities
- Write and edit end-user, administrator, installation and integration documentation for paper, multimedia or web-based publication.
- Additionally, conduct interviews with various users and technical staff to gather data for documentation and collaborate with members of cross-functional teams to improve documentation products.
- Create FAQs, technical white papers, flowcharts, diagrams and other miscellaneous support documents.
- Translate technical information into manuals and web-based documents for nontechnical and technical users.
- Work with development to create meaningful system messages for the user interface.
- Collaborate with members of cross-functional teams.
- Ensure documentation conforms to the company’s quality assurance standards.

**Qualifications**:

- Minimum four years of technical writing experience.
- In addition to the Technical Writer qualifications, a Senior Writer works with the Manager to plan the approach and schedule for a project, then successfully executes on the plan.
- Is able to successfully complete a “from scratch” documentation project.
- Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody’s.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
- For Colorado-based roles only: the anticipated base salary range for this position is $75,500 to $109,400 depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for annual performance incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

  • Technical Writer

    hace 7 días

    San José, Costa Rica Praxis A tiempo completo

    PRAXIS is a leading company that seeks to strengthen companies through the use of specialized methodologies and tools and with a focus on consulting, integration, outsourcing, and systems development. We're looking for a **Technical Writer** **What do you need?** - Bachelor’s degree in Technical Communications, English, Journalism, or a related field -...

  • Technical Writer

    hace 3 días

    San Rafael, Costa Rica ATL Technology Costa Rica A tiempo completo

    **WE HAVE A GREAT AND UNIQUE OPPORTUNITY FOR YOU**! **TECHNICAL WRITER**! **WHAT DO WE WANT YOU FOR?** **The Mission of the Technical Writer is...** The Process Engineer is the responsible to Coordinate and consult with Engineers to create and edit documents including but not limited to: - Standard Operating Procedures - Quality Management System...

  • Senior Trainer and Technical Writer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo $40.000 - $80.000 al año

    Company DescriptionExperian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention....

  • Technical Writer

    hace 23 horas

    San José, Costa Rica Equifax A tiempo completo

    Would you like to join a team focused on producing high-quality technical documents for Equifax’ external customers and/or internal employees? As an _**_Equifax Technical Writer _**_, you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create...

  • Senior Technical Recruiter

    hace 7 días

    San José, Costa Rica Tigerspike A tiempo completo

    Sr Tech/Digital Recruiter Senior Tech/Digital Recruiter is a skilled recruiter with deep expertise, typically within a core area. The Senior Tech/Digital Recruiter is detailed, knowledgeable of internal talent (inventory), and can work collaboratively with others to source talent quickly. Core day to day activities are: - Strong technical and digital...

  • Senior Technical Operations Manager

    hace 7 días

    San José, San José, Costa Rica Infosys A tiempo completo

    Job DescriptionSenior Technical Operations ManagerThe Senior Technical Operations Manager prepares the service quality plan, ensures process compliance, resolution of escalations, knowledge management compliances with the objective to sustain delivery predictability and meet client and internal commitments on a continuous basis for the specific processes...

  • Senior Technical Support Engineer

    hace 2 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo $60.000 - $180.000 al año

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Technical Program Manager Senior

    hace 7 días

    San José, Costa Rica Akamai A tiempo completo

    **Would you enjoy providing support across multiple programs?** **Do you thrive on managing complexity and uncertainty?** **Join our Edge Technology Group Strategy & Operations team** Our Program Managers lead strategic programs and initiatives across the division. We align product, engineering, and business teams to exceed the expectations of our...

  • Senior Technical Engineer

    hace 1 semana

    San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group** Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...

  • Senior Technical Author

    hace 7 días

    San José, Costa Rica Canonical - Jobs A tiempo completo

    As a senior technical author, you'll be part of an engineering team, focused on a specific Canonical product. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for -...