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Senior Technical Writer

hace 2 semanas


San José, Costa Rica ZM Financial Systems A tiempo completo

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

Department
- Banking OU (BANKING OU)
Banking Technology (206000)

Role/Responsibilities
- Write and edit end-user, administrator, installation and integration documentation for paper, multimedia or web-based publication.
- Additionally, conduct interviews with various users and technical staff to gather data for documentation and collaborate with members of cross-functional teams to improve documentation products.
- Create FAQs, technical white papers, flowcharts, diagrams and other miscellaneous support documents.
- Translate technical information into manuals and web-based documents for nontechnical and technical users.
- Work with development to create meaningful system messages for the user interface.
- Collaborate with members of cross-functional teams.
- Ensure documentation conforms to the company’s quality assurance standards.

**Qualifications**:

- Minimum four years of technical writing experience.
- In addition to the Technical Writer qualifications, a Senior Writer works with the Manager to plan the approach and schedule for a project, then successfully executes on the plan.
- Is able to successfully complete a “from scratch” documentation project.
- Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody’s.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
- For Colorado-based roles only: the anticipated base salary range for this position is $75,500 to $109,400 depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for annual performance incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.