Active Directory Technician

**Active Directory & GPO Expert (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Active Directory & GPO Expert, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s and Master's Degree in Computer Science, Education, Information Technology, Engineering, Technical, Information Systems, Computer, Business, Technology,...

**Técnico Analista Sistemas Información**: - Experience Level: Individual Contributor- Job Type: Full-Time- Location: Costa Rica - Heredia, CR- Requisition ID: 5113**Naturaleza del Puesto**: Ejecución de labores relacionadas con la prevención y mantenimiento de los equipos, sistemas y servicios de tecnologías de información de la compañía, por lo...

Job Summary: The L2 agent will face unusual situations and issues every day, so, a full understanding of current documented procedures and investigational skills are required. In addition, the L2 will be responsible for providing support to customers and serve as the Level 2 resource for escalation of customer issues. The L2 will establish and influence best...

Job Summary: The Jr. Linux/System administrators support their clients through the tickets and phone. **Responsibilities**: - Working directly with our customers, provides timely responses and resolutions to Tier 1 customer support requests, ultimately resulting in high customer satisfaction. - Performs diagnosis using documented procedures,...

Job Summary: The Jr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. **Responsibilities**: - Understand alerts for operating system issues, hardware performance, security vulnerabilities, and other basic...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**Role/Responsibilities**: The Systems Integration and Implementation Specialist will work as a liaison between system developers and client’s support teams. **The responsibilities will involve**: Interaction with internal and external clients on technical design, support and configuration issues Implementation of complex IT and systems integration...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: **Job Summary**: The Jr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. **Responsibilities**: **Responsibilities**: - Understand alerts for operating system issues, hardware performance, security...

An Importan company is looking for an IT Support with advanced English. Provide Help Desk Support onsite for all client employees and contractors. The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving...