SD Level 2 Agent

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**Our people are some of the best in the industry. Do you have what it takes to join us?** **Travel Agent (Hybrid)** - Full time, Heredia, Costa Rica_ - Hybrid schedule after 4 weeks of training and 90 days in office_ In this role you will be the primary point of contact for a dedicated client and provide active travel consultation towards the business...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

This role is primarily responsible for: - Assist in the on-going development of new functionality within the company's architecture/landscape - Deliverables will include general process documentation, knowledge transfer to resources, functional designs, system configuration. - Utilize standard processes and tools ( ITSM, Agile, DevOps, Scrum ) as execution...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: The Retail Analyst Level II oversees daily urgent and complex incidents/requests as required by their leads and Analysts. They must understand all current documented procedures, and promote all problem solving and investigational skills with the team members. **Responsibilities**: - Identify reoccurring incidents or situations affecting...

Supply Chain Agent This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many...

The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines....

Identified as one of the top 100 fastest growing private businesses in San Diego, California by the SD Business Journal, HNM Systems is a rapidly growing, people-driven Communication Information and Emerging Technology staffing and consulting firm. **Location**: Remote - Costa Rica. **_Must be local to Costa Rica_** and have reliable home office...

The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines....