Technical Support: Intern Opportunities for
hace 7 días
Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.
Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today
**Responsibilities**:
Technical Support Engineering
Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. Performs troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
**Qualifications**:
Minimum Qualifications
- Bachelor's Degree in Information Technology, Computer Science or related field and with one year or semester remaining before ending University.
Preferred Qualifications
- Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships.
- Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
- Excellent verbal and written communication, analytical and presentation skills.
- Microsoft Technology Certifications.
- One year of experience with VB, C/C++/C# and/or XM.
- Passion for technology and working with customers
- Strong balance of both business and technical skills
- English Language Proficiency basic or intermediate.
Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
-
Technical Support Intern
hace 2 días
San José, San José, Costa Rica Hikvision Latinoamérica A tiempo completoPosition: Technical Support InternLocation: Costa RicaType of Contract: Outsourcing – TemporaryJob Responsibilities:Assist customers in resolving technical issues and clearly communicate findings to help improve technical support processes.Support company events, including system configuration, equipment setup, and demonstrations.Install and configure...
-
Technical Support Delivery Intern
hace 2 semanas
San José, San José, Costa Rica Workday A tiempo completoYour work days are brighter here.We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel...
-
Technical Support Representative
hace 2 días
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...
-
Technical Support Specialist
hace 2 días
San José, Costa Rica Jumio A tiempo completo**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Costa Rica. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where each and every member's opinion...
-
Team Manager, Technical Support
hace 5 días
San José, Costa Rica Smartsheet A tiempo completoIn 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...
-
Technical Support Representative
hace 3 días
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...
-
Technical Support Engineering
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoTechnical Support Engineering - Purview ComplianceSan Jose, San José, Costa RicaDate postedOct 28, 2025Job number1834503Work site0 days / week in-office - remoteTravel0-25%Role typeIndividual ContributorProfessionTechnical SupportDisciplineTechnical Support EngineeringEmployment typeFull-TimeOverviewWith more than 45,000 employees and partners worldwide,...
-
Manager, Technical Support
hace 1 semana
San José, San José, Costa Rica Armis A tiempo completoManager, Technical Support (Hybrid, San Jose, Costa Rica)Application Deadline: 26 January 2026Department: Customer TeamEmployment Type: Full TimeLocation: Costa RicaDescription TSM will lead/oversee a team of technical support engineers, responsible for resolving customer issues related to Armis products, such as Centrix, VIPR, and ATI Early Warning,...
-
Intern
hace 5 días
San José, San José, Costa Rica Moody's Corporation A tiempo completoAt Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees...
-
Intern
hace 5 días
San José, San José, Costa Rica Moody's A tiempo completoAt Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees...
