Team Manager, Technical Support

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

Experian is a global information services company unlocking the power of data. We create opportunities for consumers, businesses, and society through innovative technology and best-in-class data.We strive to be one of the 100 Best Companies to work for and have been named in the 100 World's Most Innovative Companies by Forbes Magazine. Our employees value...

Job DescriptionIn this Technical Support Manager position, you will work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability. You will also provide technical guidance to service partners as needed.

OverviewSmarsh is a leading provider of digital communication solutions for regulated industries. Our mission is to empower our customers to manage risk and unleash intelligence in their digital communications.We are seeking an experienced Senior Manager, Technical Support to join our Global Technical Support leadership team. This role will provide...

We are looking for a Technical Support Team Lead to join our team at Canonical. As a Technical Support Team Lead, you will be responsible for leading a team of technical support engineers who provide top-notch support to our customers. You will need to have strong leadership skills, excellent communication skills, and the ability to work well under...

About NetskopeNetskope is a cloud-based security company that protects data wherever it goes. As a leading provider of cloud security, we help organizations redefine their network and data security.Job OverviewWe are seeking an experienced technical leader to join our team as a Technical Support Manager. In this role, you will be responsible for promoting a...

About the Opportunity: Smartsheet is seeking a highly motivated and experienced technical support process manager to join our team. As an escalation analyst, you'll be responsible for assessing and monitoring open customer escalations, providing valuable insights and recommendations to improve our processes and customer experience.Key...

Job DescriptionThe Technical Content Manager - Support will be responsible for creating and managing technical content for our Support team.Main Responsibilities:Taking ownership of all Support documentation and related processesDefining growth and improvement KPIs, regularly reporting status and driving achievementCollaborating with other documentation...

**Job Overview**We are seeking a highly experienced Global Technical Support Manager to lead our Tier 2 operations team. The successful candidate will have a proven track record of managing high-performing teams and driving business results through effective process improvement initiatives.Key Responsibilities:Developing and maintaining departmental and...

Amzn Support Srvcs Costa Rica is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Selling Partner Support team, you will be responsible for providing world-class support, technical assistance, and account management services to our global partners.Our ideal candidate will have a minimum of 6 months of experience in...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

Ready to do your part in the cyber arms race?SonicWall offers fun, high-energy work environments at the leading edge of technology, networking, and cybersecurity.Whether you're in sales, marketing, engineering, product management, technical support, or finance, you'll have real opportunities to help protect more than 500,000 organizations across the globe.If...

About Experian">We're a pioneering force in data and analytics, driven by a passion for innovation and a commitment to excellence. For over 125 years, we've been helping economies and communities grow, and we continue to evolve and adapt to the ever-changing landscape.">Our Culture">At Experian, we believe that our people are our greatest strength. We...

1 year of experience managing a team of at least 15 employees- Ability to maintain strict confidentiality regarding compensation, benefits and employee issues.- Advanced working knowledge of MS Office (specifically MS Excel).- Excellent verbal and written communication skills (English/Spanish proficiency).- Scheduled flexibility is a must, either to work...

Job OverviewPalo Alto Networks is a leading cybersecurity provider that is dedicated to protecting its customers' digital transactions. As a Senior Technical Support Manager, you will play a critical role in helping the company achieve its mission by providing exceptional support to clients.

Documentation is essential to our Support Engineering operation, both for customers and for our team.We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.This is an opportunity to shape Canonical's internal and...

We invite seasoned professionals to apply for the position of Technical Support Team Lead at Damovo Global Services. As a Technical Support Team Lead, you will be responsible for ensuring top-notch quality across all activities and effectively meeting associated Service Level Agreements.Key responsibilities include owning all incidents and service requests...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**A career in tech.Work with the biggest and best...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**Driving exceptional outcomes with purpose-built...

Overview: We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients. **Driving exceptional outcomes with...