Quality Director

hace 1 semana

Alajuela, Costa Rica Philips A tiempo completo

**Job Title**: Quality Director

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to make life better**

To formulate and implement the Business’ long-range quality, regulatory and compliance policy, and to lead and direct organizational development and process. Improvement in such a way as to ensure that the Business strategic policy and strategic growth targets are met

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

**Role Overview**

Ensures that all products to be released comply with all the relevant safety and environmental policies and regulations by implementing requirements, conditions and enablers in the Business.
- Participates with other senior managers to establish strategic plans and objectives.
- Makes final decisions on administrative or operational matters and ensures the effective achievement of the company’s business objectives in full quality and regulatory compliance.
- Has broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- The most senior level individual contributor manager.
- Viewed as an expert by the company and in the field.
- Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Has complete knowledge of all company products and services.
- Regularly interacts with executives and/or major customers.
- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization

**Responsibilities**
- To formulate and implement the Business’ long-range quality and compliance policy.
- Create Quality awareness level as determined within the organization.
- Enforces (a simplified) quality systems and harmonizes them across the Business sites and Sector; establish an effective Management Review process, including routine reporting.
- Introduce and implement the quality processes and tools required to ensure product quality and customer satisfaction.
- Manages compliance to FDA regulations and other Regulatory Agencies as required, guidelines and policies to all products and operations are consistent with those regulations.
- Manages the review and approval of finished products manufactured for and by the company in accordance with their approved specifications. Includes Complaint handling.
- Manages all inspections and questions relating to the operation of the manufacturing sites in coordination with all other applicable company groups.
- Manages product recall activities to include recall policies and procedures for the company. Additionally, manage product compliant activities and processes.
- Direct the Audit Program for the organization.
- Drafts and manages the strategic improvement processes (‘breakthrough

Program’) in the Business (One Page Strategy, Hoshin Plan).
- Interact with all areas involved in the product development process, customer services and sales and marketing and provide direction and consultation

**Requirements**:
Master’s or PhD degree

Typically requires a minimum of 7 years of related experience

Advance-intermediate English knowledge written and spoken.

Office knowledge (Visio, word, excel, PowerPoint). Statically and Quality Tools knowledge

Problem Solving skills

Validation Knowledge

Minitab Knowledge

CQE, CBA, or CQA

**In return, we offer you**

In order to develop your full potential, we will offer you the flexibility, encouragement and opportunities to keep you inspired and engaged. After all, working at Philips is more than a job. It is an experience full of amazing moments that will transform you in a lasting and positive way, since together we can improve the world.

**How we work at Philips**

Our newly-adopted hybrid work concept fuses flexibility with collab

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