Virtual Gym Appointment Setter

hace 2 semanas

San José, Costa Rica Outsource Plug A tiempo completo

We are looking for an Appointment Setter for our fitness business to play a pivotal role in our sales process by initiating contact with potential clients, scheduling appointments, and facilitating a seamless transition to our sales team. We are also looking for someone who can speak English and Spanish.

**Responsibilities**:

- Engage prospects in meaningful conversations to understand their needs and qualify them as potential leads for our sales team.
- Schedule appointments for sales representatives, ensuring accurate recording of all details and confirming appointments with clients.
- Maintain a database of leads and appointments, keeping records up to date and tracking progress through the sales pipeline.
- Collaborate closely with the sales team to provide them with relevant information and ensure a smooth transition from appointment setting to the sales process.
- Continuously update knowledge of products, services, and industry trends to effectively communicate value propositions and address client inquiries.
- Meet or exceed weekly and monthly targets for appointment setting and lead generation, contributing to overall sales objectives.
- Provide regular reports and updates on appointment-setting activities, including successes, challenges, and opportunities for improvement.

**Qualifications**:

- Someone who can speak English and Spanish
- Proven experience in appointment setting, telemarketing, or sales support roles, preferably in the fitness or wellness industry.
- Excellent communication skills, with the ability to engage prospects in conversation and build rapport over the phone.
- Strong organizational and time management abilities, with the capacity to prioritize tasks and manage multiple appointments efficiently.
- Persistence and resilience in overcoming objections and rejection to achieve appointment-setting goals.
- Proficiency in CRM software or appointment scheduling tools is a plus.
- Self-motivated with a results-driven mindset, eager to contribute to the success of the sales team.
- Education or training in sales or customer service is a plus.
- Passion for health, fitness, and wellness is highly desirable.
- Understanding or experience using CRMs or tools such as Mindbody, GymMaster, Wodify, Virtuagym, Trainerize, Club OS, EZ Facility, PushPress, Gymdesk, etc.

**Job Types**: Full-time, Part-time

Pay: ₡2,050.00 - ₡3,070.00 per hour

Expected hours: 20 - 40 per week

Application Question(s):

- Do you have any professional experience with Sales & Appointment Setting? How many months/years of experience?
- Do you have any experience working for a client/company with a fitness/wellness business related field?
- Do you know any dialer tools and CRM tools for Appointment Setting?
- How much is your expected hourly salary for this position? (US dollar rate)

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