Sales Operations Associate

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Customer Service

Schedule: Full Time

Shift: Day Shift

**Company Description**:
**About us, but we’ll be brief**

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
- Work with and understand offering of over 20 insurance carriers to quote policies for auto, home, renters, etc.
- Follow SOPs to produce customer insurance quotes based on profile details
- Run insurance history reports to ensure proper rating
- Publish and send finalized rates to customers
- Maintains the integrity of the database by ensuring data quality and accuracy

**Qualifications**:

- High School diploma Required.
- B2 or C1 CEFR English communication skills or similar English language level Required.
- 2 years of experience in detailed data entry, sales, backoffice and/or customer service positions
- Experience in the insurance industry is a plus
- ** Schedule availability FULL FLEXIBLE.**:

- Possible weekend schedules can range from Thursday-Monday or Saturday-Wednesday, 8AM-5PM, 9AM-6PM, 1PM-10PM, possible night shifts and graveyards.
- Good knowledge of Experian products and services.
- Good knowledge of web-based systems.
- Good PC knowledge.
- Good customer service skills, including chat and phone etiquette.
- Good problem solving and analytical skills.
- Proven previous job stability, including maintaining long-term work relationships with former employers.
- Must have an internet speed of 25mbps download and 5mbps upload.
- Must be able to clear the company’s pre-employment screening.

**Additional Information**:
**Culture at Experian**

**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected