Health-tech Agent French
hace 7 días
Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible
**Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy, Analytical Skills, Empathy
**Responsibilities**
- Provide technical support and troubleshooting assistance to customers
- Accurately document all customer interactions within the CRM system using process flows and work instructions
- Represent the customer's needs internally and act as a customer advocate
- Ensure compliance with company policies, including Privacy/HIPAA and other regulatory and legal requirements
**Requirements**:
- French and English proficiency (85% minimum level)
- Good typing speed
Type d'emploi : Temps plein
Salaire : ₡700 000,00 à ₡800 000,00 par mois
-
Call Center Agent French And English On Site
hace 1 semana
San José, San José, Costa Rica It France A tiempo completoJob Opportunity: Health Tech Agent (French & English)Are you passionate about technology and helping others?Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field**Responsibilities**:- Ensure accurate documentation of all customer interactions in our...
-
Tech Support
hace 4 semanas
San José, Costa Rica Infotree Global Solutions A tiempo completoIntermediate level of English (B2 or above) - Intermediate level in the secondary language (Dutch, Russian, French, German, Italian, Portuguese) - High school diploma + - No previous experience required Tipo de puesto: Tiempo completo Sueldo: A partir de ₡1,00 al mes Pregunta(s) de postulación: - Cuál es su nível de portugués e inglés? - Cuál es...
-
Bilingual (French/English) Call Center Agent
hace 7 días
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedAmazing organizations don't just happenVision, strategy and innovation come to life through execution.Help create the future of our growing company,...
-
Call Center Agent Manager
hace 1 día
San José, San José, Costa Rica Infina Health A tiempo completoInfina Health is looking for a highly motivated Call Center Agent Manager to lead our customer service team. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.**Key Responsibilities**Lead a team of customer service representatives to achieve performance...
-
Tech Lead
hace 2 semanas
San José, San José, Costa Rica Sysdig A tiempo completoWe're seeking a Tech Lead to lead a small, geographically distributed team of skilled software engineers and help grow our team. As a key member of our Engineering organization, you will be responsible for driving the Installation Roadmap and ensuring the health of the Agent CI/CD pipeline.You will collaborate closely with the Sysdig Agent team and other...
-
San José, San José, Costa Rica Western Union A tiempo completoSenior Business Analysis Specialist Fluent FrenchWe're looking for a seasoned Senior Business Analysis Specialist fluent in French to join our team. As a key player in our Global Network Compliance & Risk Operations team, you will be responsible for providing guidance to Western Union stores and the agent network.Your main responsibilities will include...
-
San José, San José, Costa Rica Western Union A tiempo completoFrench Speaker Senior Specialist, Business AnalysisWe're seeking a highly skilled and experienced French Speaker Senior Specialist, Business Analysis to join our Global Network Compliance & Risk Operations team. As a key member of our team, you will play a critical role in providing guidance to Western Union stores and the agent network.Your primary...
-
San José, San José, Costa Rica Western Union A tiempo completoBusiness Analyst Senior Specialist French Language ExpertWe seek a highly skilled Business Analyst Senior Specialist fluent in French to join our team. As a key member of our Global Network Compliance & Risk Operations team, you will play a pivotal role in guiding Western Union stores and the agent network.Your core responsibility will be to assist...
-
Customer Experience Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you a customer-centric professional looking for a new challenge? Do you possess excellent language skills and the ability to work independently? Look no further! As a Customer Experience Agent at Equifax, you will play a pivotal role in shaping the customer journey and delivering outstanding experiences.Key Responsibilities:Identifying and resolving...
-
Agente Bilingüe De Soporte Técnico
hace 4 días
San José, San José, Costa Rica Tech Mahindra A tiempo completo**Agente Bilingüe de Soporte Técnico (Costa Rica)***Experiência de 5 a 6 años dando soporte técnico, Service Desk, Help Desk, etc.( Comprobable)*Nível de inglés avanzado (C1)*Disponibilidad para laborar de Lunes a Viernes en sistema hibrido en una ventana de servicio de 7 am a 7 pm.*Escolaridad Bachillerato terminado o carrera a fin.*Conocimientos en...
-
Bilingual Tech Support Agent
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoThe agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics.Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette.**Responsibilities**:- Provide guidance and information for product inquiries.-...
-
Bilingual (French/ English) Recruiter
hace 1 semana
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started- Bill Gosling Outsourcing is currently looking for a Bilingual (French/ English) Recruiter to add to our Team.Bill Gosling Outsourcing is committed...
-
Product Support Specialist French
hace 7 días
San José, Costa Rica Teleperformance Costa Rica A tiempo completoAre you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...
-
Customer Care Agent
hace 2 semanas
San José, Costa Rica Infotree Global Solutions A tiempo completoThe Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards. **General Job Responsibilities** - Knowledge of Dealer Speed, for checking VIN, experience in CDC to view vehicle/customer information. - High level of existing...
-
French and English Customer Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoJob Description:As a Product Fulfillment Senior agent at Equifax, you will play a pivotal role in assisting with Identity Restoration services. This involves learning about procedures to protect fraud victims and actively contributing to the reestablishment of their credit reports.Key Responsibilities:Respond to the ID Restoration consumer lineComply with...
-
Installation Team Tech Lead
hace 2 semanas
San José, Costa Rica Sysdig A tiempo completoWe value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals. And we're a great place to work too - we were awarded the **_2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc_**. We are looking for team members who share our commitment to...
-
Product Fulfillment Agent
hace 13 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout the RoleWe are seeking an Inbound Call Center Specialist with fluent French and English language skills (B2 level) to join our team. As a Product Fulfillment Senior Agent, you will be responsible for:Complying with metrics and overall performance expectationsIdentifying consumer needs through thorough analysis of credit filesProperly documenting...
-
Product Support Specialist French
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAre you passionate about customer advocacy and technical support?We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support.Help us ensure our customers have the best experience possible**Competencies**: Comunication Skills, Customer Advocacy, Tech...
-
Customer Support Agent
hace 4 días
Ubicación Rohrmoser, San José, Costa Rica Teleperformance Costa Rica S.a A tiempo completoRequisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...
-
Inbound Call Center Specialist
hace 8 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWhat You'll DoAs a Product Fulfillment Senior Agent, your key responsibilities will include:Delivering quality results through inbound calls and back office tasksEnsuring on-time project completion and superior client careRecognizing process gaps and raising flags when requiredRequirementsTo succeed in this role, you will need:Fluent French and English...