Trilingual Graphics Hardware Specialist
hace 2 semanas
**Objective**: To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity and answering inquiries via the phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency level (85 %>)(must). - 1+ year experience working with PC hardware and software configuration for high-end gaming, content creation, and enthusiast level markets. - CompTIA A+ certification (desired). - Experience with repair, configuration, upgrading, and maintenance of wide range of PC related equipment, components, and software. - Graphics Display installation, configuration, and troubleshooting. - Knowledge of Gaming enthusiast terms (Texture quality, tessellation, anisotropic filtering, anti-aliasing, Ambient Occlusion, motion blur, DirectX, Vulkan, Frame Rate and Refresh Rate). **Soft skills**: - Very Good oral communication skills. - Excellent listening skills. - Proactive. **Responsibilities**: - To listen and identify the root cause (issue) of a case, interact with the customer on the telephone, through on-line networks, and/or mail, and resolve the issue accordingly. - To follow up on the customer’s issue by maintaining periodic timely updates, setting up appointments, and any other commitment made to the customers until the issue is solved. - To maintain adequate technical proficiency in products and platforms supported and any other relevant technologies. - To coach, mentor and evaluate the technical proficiency of his/her peers. **Benefits**: - Partial Work at Home. - Additional Days Off. - Educational Reimbursement.
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Graphics Hardware Specialist
hace 2 semanas
Heredia, Costa Rica SYKES Costa Rica A tiempo completo**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity and answering inquiries via the phone or mail. **Hard skills**: - Fluent in verbal and written English, High Proficiency level (85 %>)....
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Trilingual Hardware Technical Support
hace 2 semanas
Heredia, Costa Rica SYKES Costa Rica A tiempo completo**Objective**: To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity, and answering inquiries via the phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency...
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Sr. Trilingual Service Desk Analyst
hace 1 semana
Heredia, H, Costa Rica Auxis- US A tiempo completoJob Summary The Senior Trilingual Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service across three supported languages, such as English, Spanish, Portuguese and French. In this senior role, the analyst is expected to manage multiple accounts by...
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Trilingual Server Support Specialist
hace 2 semanas
Heredia, Costa Rica SYKES Costa Rica A tiempo completo**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an advanced level of complexity and answering inquiries via the phone or mail. **Hard skills**: - PC hardware hands on experience. - 2-3 years of experience working with...
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Specialist II, Event Marketing
hace 2 semanas
Ulloa District, Heredia, Costa Rica TransUnion A tiempo completoTransUnion's Job Applicant Privacy NoticeWhat We'll BringThe TransUnion Event Marketing team develops event strategies for live and virtual experiences that positively impact brand awareness and customer loyalty and deliver against business priorities. We bring our brand to life, driving awareness, and delivering relevant content. We create opportunities to...
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Visual Designer
hace 2 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob summary Amazon Advertising is looking for a talented and passionate Visual Designer to join the creative service team based in San José, Costa Rica. We are looking for design experts, who think on their feet and process information rapidly, while focusing on high quality deliverables. You will know and accept the fact that no solution is perfect, but...
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Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification. CV’s must be submitted in English as our recruitment team works in several jurisdictions. - High School diploma. - 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments. - B2 English...
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Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification. CV’s must be submitted in English as our recruitment team works in several jurisdictions. - High School diploma. - 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments. - B2 English...
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Asic Verification Engineer
hace 2 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoASIC verification Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the...
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Hpe Aruba Networking Technical Consultant
hace 1 mes
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are looking a Senior Technical Support Engineer who will be responsible for...