Sr. Trilingual Service Desk Analyst

Job Summary The Level II Support Specialist is responsible for handling complex incidents and extended requests while delivering exceptional customer service. They are expected to navigate unique and challenging situations daily, requiring a deep understanding of documented procedures and strong investigative skills.In addition, they will...

  What are we looking for? SentinelOne is looking for a passionate IT Technical Support Engineer in Costa Rica to join our rapidly growing organization. We are seeking an individual with a proven track record of leading support and services efforts across various platforms, including Windows, Mac, and Linux. This role requires working in a hybrid capacity...

Job Summary The Billing Payer Response Analyst is responsible for review and correction of claims rejected by the payer. This includes identifying trends and requesting updates to process and system master files to reduce future rejections by the payer. Responsibilities • Review and timely resolution of payer claim rejections,...

Job Summary The individual will be responsible for ensuring that all accounting transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for related tasks associated with accounting transactions to journals, ledgers and other...

Job Summary The Billing Coordinator Analyst (HM and EM) assist in resolving claim errors that are preventing patient claims from billing by working assigned work queues to resolution.   Responsibilities Duties will be performed by each individual depending on the assignment of responsibilities: Analyze and resolve specific claim...

Job Summary The Overpayment Analyst is responsible for investigating and resolving payment discrepancies, credit balances, returned hospital refund checks, and addressing patient concerns. Responsibilities • Perform and validate discrepancy reason coding.• Initiate refunds for identified overpayments and resolve outstanding...

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...

We're looking for a Trilingual Customer Support Representative. Your primary role will be to handle customer calls and emails related to commercial files. You will be responsible for conducting investigations or applying updates based on the request, ensuring timely follow-up, and maintaining a self-sufficient, problem-solving approach while striving for...

Job Summary: The SME should handle the team questions and should be second-level support for his/her peers and, associated with the team lead he-she will have active communication to properly address any escalations, providing information about incidents analysis and KPIs to the Service Desk Team Lead. The SDSME must build services relationship with peers...

Job Summary: The purpose of the Team Lead, Employee Service Desk is to lead daily tasks related to analysis, execution, and support of the HR Employee Service Desk area, in addition to being an overall SME for all services and processes under scope. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task...

**OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Sr. Buisness Analyst Sr. Business Analys (REMOTE) MAJOR RESPONSIBILITES: - Drive major process re-engineering efforts by leading business owners to define future state processes by conducting process design/ requirements workshops. Map existing processes; lead definition of...

**Sr DBA (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Sr DBA, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in computer science or equivalent required - 6 years of experience - Proven work experience as a Data Architect, Data Scientist, Data Analyst or similar role - In-depth understanding of database...

Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...

**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...