Technical Support Agent

hace 6 días


San José, Costa Rica DXC Technology A tiempo completo

**Technical Solutions Rep ENG-SPA** **Description of the role** **Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. - Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS). - Proactively assist customers to avoid or reduce problem occurrence **Minimum Qualifications (Education and Experience Required)** - 1+ year of experience as "Service Desk Technical Support Representative" or as "Customer Service Representative" (Experience in a customer-facing role, remote support, telephone, e - support, e-chat or similar) - Advanced level of English written and verbal. (Level B2 and up) - High school degree or equivalent


  • CSN Support Agent

    hace 5 días


    San José, San José, Costa Rica Strategic HR Solutions A tiempo completo

    Job descriptionThe CSN Support Agent will work closely with the CSN Product Team to assist Customer Service in handling CSN-related inquiries. This role provides real-time support via the CSN internal chat room and manages tickets submitted through the TMS system by players or other departments.The agent will also be responsible for coordinating with...


  • San Rafael, Costa Rica Pacific Barcode Latin America - Label Printing Solutions A tiempo completo

    Pacific Barcode Latin America is excited to announce new available positions for our new location in Alajuela, Costa Rica. Pacific Barcode Inc. selected Costa Rica as their new site for expanding their business due to rapid growth and opportunities available. You would be amongst the first on board at our new site, which means a lot of growth...

  • Customer Support Agent

    hace 1 semana


    Ubicación Rohrmoser, San José, Costa Rica Teleperformance Costa Rica S.a A tiempo completo

    Requisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...

  • Health-tech Agent French

    hace 2 semanas


    San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy,...


  • San José, San José, Costa Rica DXC Technology A tiempo completo

    Job Description:At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...


  • San José, Costa Rica IT France A tiempo completo

    Job Opportunity: Health Tech Agent (French & English) Are you passionate about technology and helping others? Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field! **Responsibilities**: - Ensure accurate documentation of all customer interactions...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...


  • San José, San José, Costa Rica Armis A tiempo completo

    Manager, Technical Support (Hybrid, San Jose, Costa Rica)Application Deadline: 26 January 2026Department: Customer TeamEmployment Type: Full TimeLocation: Costa RicaDescription TSM will lead/oversee a team of technical support engineers, responsible for resolving customer issues related to Armis products, such as Centrix, VIPR, and ATI Early Warning,...