Dls Escalations Specialist, Dls Escalations

1+ years of related contact center management experience - 2+ years or more people management experience - Bachelor's degree or advanced college education - Experience working in a contact center environment - Experience conducting interviews and making effective hiring decisions - Demonstrated customer service and communication skills, both verbal and in...

2+ years’ experience in customer service. - Fluent communication and writing skills in English (+85%). - Schedule flexibility (we support a 24x7 operations). - 20MB download and 4MB upload internet speed availability. - High School Diploma - Experience dealing with customers and exceptional use of empathy skills. The MHLS DLS Professional is dedicated to...

2+ years working at Amazon - +6 months in current role - In-Progress or completed Bachelor's Degree (or equivalent) from an accredited university/school in Business or a related career - 1+ Years of demonstrated customer service and communication skills, both verbal and in writing. - Proven ability to think strategically. - Detail orientation with ability to...

At least 5 years of management experience and must have led small to medium sized teams - Prior experience in US Payroll processing and customer service - Fluency English (spoken and written) - Excellent written and verbal communication skills: Ability communicate and present efficiently to customer, executives and internal/external stakeholders in...

2 years experience managing a team - 2 years experience in a quality or coaching position that focused on auditing the work of employees and providing feedback - Experiencing working in a leadership, quality or training position in a contact center environment or similar operational environment - Bachelor’s degree or equivalent experience Job summary Join...

Job DescriptionOrder Management SpecialistLocation: San Jose, Costa RicaThe Order Management Specialist is responsible for managing the administrative flow of sales orders from order intake to sales recognition. This role ensures that sales orders are processed efficiently, accurately, and in compliance with customer requirements and company policies. The...

1+ years of experience in data analysis and reporting, utilizing tools such as pivot tables, macros, and v-lookups - Intermediate to advanced proficiency in Microsoft Excel - Proficiency on English Language (written and spoken) - 1+ years of experience working with operations processes and managing incidents and escalations - Proven experience performing...

A Bachelor's Degree from an accredited university, or equivalent experience - 1+ years of experience managing case or providing support to employees on disability, leave of absences, human resources, customer service or employee relations functions - Computer operating and database management skills - Proven experience working with Windows, Word, Excel, and...

The CompanyServing the People Who Serve the PeopleGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology...

Amazon's mission is to be Earth's most customer-centric company, and Amazon Shipping exemplifies this commitment. As a shipping service provider supporting e-commerce businesses, we offer competitive rates and delivery speeds without compromising on customer obsession. The Amazon Shipping team drives strategic innovation to transform the shipping experience...