Proposals and Programs Writer

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. **Role Summary**: Are you passionate about turning business and technical information into engaging storytelling? Splunk is looking for a highly motivated and analytical person to join our Proposals and Programs team. You will work in a fast-paced environment, collaborating daily with sellers, project managers, engineers and internal business specialists. The role will involve identifying and building answers to questions from Splunk customers on a variety of topics as well as developing and documenting internal business processes. In our agile environment, the team is continuously creating and updating a repository of authoritative data and processes with improvements and new features. **Meet the Team**: The Proposals and Programs Team lives within the Deal Strategy and Execution Team ("DSE") which is under Splunk's Go To Market Operations organization. The team consists of the Proposals team which handles responses to customer's requests for proposals ("RFx") and the Programs team that supports by creating and communicating Splunk-wide programs, processes, and enablement. **What you'll get to do**: - Intake and process incoming RFx requests from sellers - Review, complete and customize RFP, RFI and RFQ responses from the proposal data repository, including technical responses relating to software on-premises, in the cloud, and hybrid solutions - Review and incorporate input, including technical specifications, from specialists on various internal teams into RFx responses and data repository - Complete and assist in processing go-no go analyses, project kick-off meetings, strategy sessions and proposal project planning - Ensure responses follow brand style and tone guidelines as well as collaborate with internal Splunk specialists and engineers to develop data and answers as needed - Verify that responses address key customer hot buttons, technical product features and win themes - Assist with proposal knowledge management and retention of answers for future use and template and repository development - Assist with development and maintenance of policies and procedures for internal Splunk use **Must-have Qualifications**: - 5 years + experience creating and developing SaaS solutions proposals in support of sales teams in response to commercial and public RFx/tenders, contracting, administration, and proposal activities; - Fluent in written and spoken business level English - Strong interpersonal skills - forming successful relationships and collaborating across functional teams; and - Excellent time management skills and balancing high workload of multiple requests and projects with short timeframes. **Nice-to-have Qualifications**: We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points-we’re interested in the whole you. - Technical knowledge of Splunk offerings and ability to discuss technical features internally and with customers; - Experience with Salesforce as well as proposal management software (Avnio preferred); - Experience in new program and process development and evaluating what is needed to succeed; and - BA/BS degree in Computer Science or a related field, or relevant professional experience. **Splunk is an Equal Opportunity Employer** At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Note: **Base Pay Range** Costa Rica Base Pay: CRC 20,000,000.00 - 27,500,000.00 per year