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Salesforce CRM Developer
hace 2 semanas
Company Description
Experian is a global leader in consumer and business credit reporting and marketing services and a constituent of the United Kingdom's FTSE 100 index, with total revenue for the year ended March 31, 2020, of US$5.2 billion. We support clients in more than 100 countries and employ approximately 17,800 people in 45 countries.
**Job Description**:
**Role Purpose**:
Works with the business analyst experts and business users to develop/validate requirements
- **Major Job Functions**:
a) Functional Responsibilities
- Perform system administration roles such as maintaining multiple user roles, profiles, workflow rules, reports, dashboards, etc.
- Define specifications and develop programs, modify existing programs, prepare test data, and prepare functional specifications.
Establish, participate, and maintain relationships with business units and business analyst experts in order to remain apprised of direction, project status, architectural and technology issues, risks, and function/integration issues.
- Identify potential process improvement areas and suggest options and recommend approaches.
- Participate in agile SCRUM development process and deliver sprint goals and release goals with quality
b) Application of Processes, Controls, Standards and Measures
- Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle.
- Provide service meeting Service Level Agreements for incident, problem, and change management.
- Adhere to information security and audit requirements.
- Work to continuously improve efficiency and effectiveness of systems.
Qualifications**
Required Knowledge / Skills / Experience**:
Bachelor’s degree preferred, preferably Computer Science-related.
**Experience**:
- 5+ years of progressive IT professional experience
Salesforce developer certification preferred.
Experience with technologies that work with Salesforce, Java Script, LWC ,JQuery,HTML, Wev Services, REST AP preferred
- Good understanding of data structures, data modeling, database schema required
- Experience in promoting code from sandboxes to production environment, address related to functionality, integration etc.
- Experience with Agile/Scrum development methodology
**Skills**:
- Advanced English proficiency.
- Analytical and problem-solving skills
Extensive knowledge of CRM industry standards and best practices
Team player with abilities to work in complex cross-functional and geographically diverse teams
- Self-starter able to work proactively and with mínimal supervision
**Pluses**:
- ITIL qualification/ exposure
- Global implementation experience with a CRM project
- Process mapping expertise for ‘As Is’ and “To Be’ process designs
Experience working for a global company, effectively dealing with multiple countries and cultures
Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
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