Quality Assurance Analyst

Job Summary: The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client’s QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...

Job Summary: The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client’s QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...

The Enterprise Quality Assurance Testing Analyst for Regulatory and/or Risk Management Reports will be primarily responsible for testing the prioritized reports, as well as providing support in the end-to-end process of the planning, scoping, sampling, and testing as required. The analyst will support the team’s lead on the work requirements, partnering...

**The Compliance Business Control Analyst 2/Quality Assurance Documentation Analyst is a developing professional role. Applies specialty area knowledge in **monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies**. Interprets data and makes recommendations. **Researches and interprets factual...

The Quality Assurance - Supervisor is effectively responsible for delivering business indicators (e.g, Customer Experience, Quality, Efficiencies, etc). This role is responsible for all day-to-day efforts to ensure compliance on the quality workload, achieving sampling and targets set up by the business and delivering exceptional results, play a...

The Capital Planning team within Citi Treasury is responsible for all aspects of capital analysis, forecasting, and planning for Citi, including providing programmatic leadership for the firm’s capital ratios; Risk Weighted Assets (RWA); CCAR; and Recovery & Resolution Planning. The organization spans the full capital planning continuum, with the Head of...

**Show the world what you can do.** We are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA...

The Global Quality Assurance Program Manager & Consent Order Sr Lead (C14) role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239...

**Show the world what you can do.** We’re looking for a motivated Junior Quality Assurance to join our team. A Junior QA reports to a QA Lead and works closely with QA lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure that QA standards and client satisfaction are delivered. The main role of a Junior...

**Show the world what you can do.** We are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA...