Workplace Services Coordinator

hace 4 días

San José, Costa Rica Smartsheet A tiempo completo

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

We're looking for a Workplace Services Specialist to support our employee population and conduct the administration of our employee inquiry system, Freshservice. You will have a history of providing excellent customer service while creating an engaging employee experience. This position will support our Workplace operations and programming globally.

You will be part of the Workplace Services team, based in Costa Rica, and will report directly to the Manager, Workplace Services in Bellevue, WA.

**You Will**:

- Act as the first point of contact for Smartsheet employees on a variety of office and program related inquiries and service requests using a ticketing system to ensure effectiveness, accuracy and efficiency. Meet SLA requirements for resolving tickets via Freshservice ticketing system.
- Act as the first point of contact for Smartsheet employee inquiries through defined Slack channels.
- Perform and manage well-defined, high volume, transactional, and administrative tasks related to Smartsheet's office locations and Workplace Services led programming globally.
- Complete offboarding audit actions required by SOX for Workplace Services.
- Pull data from access control systems and maintain employee office utilization reporting and other reporting as needed.
- Participate and execute on administrative projects as needed.
- Be a Smartsheet cultural ambassador - recognize and develop the culture of Smartsheet while continuing to champion the Smartsheet core values.

**Perks & Benefits**:

- Fully paid Health & Life insurance for full-time employees and family members
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

**Get to Know Us**:
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote

  • Financial Operations Coordinator Ii

    hace 2 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Finops Coordinator Ii

    hace 6 días

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Finops Coordinator I

    hace 6 días

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Production Coordinator

    hace 4 días

    San José, Costa Rica Catalina Marketing A tiempo completo

    **Our Team** We are a small production team of creative individuals with a quality-first mindset. The designs for most Catalina products flow through our department, providing us the opportunity to work on print and digital designs for some of the largest CPG customers and RTL partners in the U.S. **Summary** Reporting to the Manager, Creative Services,...

  • Finops Coordinator Ii

    hace 2 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Finops Coordinator

    hace 6 días

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Finops Coordinator I

    hace 2 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • HR Services Coordinator

    hace 2 días

    San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • Office Coordinator

    hace 4 días

    San José, Costa Rica Clicklease A tiempo completo

    Clicklease is a FinTech company focused on disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance. We are building a best-in-class team to provide top-notch service to customers, partners, and team members. We are...

  • Human Resources Coordinator

    hace 2 semanas

    San José, Costa Rica Tailored Management A tiempo completo

    **Human Resources Coordinator Offshore - External** The HR Coordinator - External will perform administrative tasks and services to support an exceptional external associate assignment experience with Tailored Management. This role supports external associates and HR services and processes and ensures cross-department process alignment with Tailored...