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Manager of The Project Field Management Team

hace 3 semanas

Heredia, Costa Rica SGF Global A tiempo completo

**Manager of the Project Field Management Team** **(Remote)**

**Heredia, Costa Rica**

SGF Global is looking for a Manager of the Project Field Management Team, for IT enterprise in Heredia, Costa Rica.

**Overview**:
**Requirements**:

- Bachelor’s degree in engineering or manufacturing or related field; or equivalent experience.
- 10 years of installation and/or field operations experience, to include at least 5 years of installation management experience.
- Five (5) years of direct people leadership of a team of at least 8 direct reports.
- PMP Certification.
- Excellent people leadership and management skills.
- Strong written, verbal, and interpersonal communication skills, in English.
- Laser focus on direct team member performance management with proven ability to provide leadership, guidance, constructive feedback, and disciplinary actions to team members.
- Excellent interpersonal skills to be persuasive and/or assertive when necessary.
- Excellent analytical / problem solving skills.
- Excellent communication skills to varying audience groups and levels.
- Sensitivity to others’ points of view; to influence behavior and address situations.
- General company knowledge of products and install services is preferred.
- Smartsheet Dashboard and project reporting is desired.
- English C1
- Full time (8h)

**Duties and Responsibilities**:
PEOPLE
- Direct leadership of a team of Project Field Managers and Project Logistic Coordinators which includes recruiting and staffing, performance management, professional development, and corrective action with full team budgetary responsibility.
- Define criteria for interviewing, rating, and hiring superior talent with the knowledge and skills required for Project Field Manager and Project Logistic Coordinator positions.
- Work with each individual to identify strengths and weaknesses in knowledge and skills required for effective and successful Project Field Management and create/manage development plans with measurable growth indicators.
- Identify training opportunities for knowledge and skills development that directly align with and support the job and performance expectations of the team members.
- Perform root cause analysis when performance metrics indicate a PFM performance issue and define/execute improvement plans.
- Mentors organizational team members on best-practice Project Field Management as per the Solution Installation Project standards to enable professional capability growth in planning, designing, installation, and transitioning to service in a responsive and cost-effective manner.
- Manages the resource capacity and assignments of Project Field Managers to ensure alignment with the overall prioritized portfolio of project demand managed by the NA PMO.
- Develops and leverages dashboard reporting with regard to resource capacity/allocation, resource leveling, utilization forecasts, and performance.
- Track and proactively communicate monthly performance metrics across all managed projects

PROCESS
- Champions the development, deployment, and sustainability of the organization’s Solution Installation Life Cycle methodology, processes, and associated tools and templates.
- Champions and ensures adherence to the organization’s defined Project Management Process including the Project Management Life Cycle (PMLC) and Solution Installation Life Cycle (SILC) for the respective class of the initiative including formal Stage Gates, project-specific steering committees, and metrics-driven management for all projects/programs within the portfolio of projects resulting in improved on-time and on-budget project delivery.
- Lead the identification, design, and incorporation of Project Field Management process improvements and work to gain consensus form stakeholders
- Identifies, develops, and deploys continuous improvements of processes, based on metrics and feedback from internal and external project stakeholders; establishes communication plans and roll out strategies for implementation.
- Actively escalate and remove barriers to ensure project success as needed
- Other duties as assigned