Order Manager Specialist I
hace 7 días
The Order Management Specialist I for Emerson Automations Solution Latin America is focused on the accurate and timely processing of customer purchase orders and order related activities and requests. The Order Management Specialist I will administrate orders to ensure timely and accurate execution, this includes proactive communication with the customers and close collaboration with the inside sales, sales force, and quote to cash functional teams. ResponsibilitiesReceive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systemsUsing the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to book, deliver, and collectAct as the primary contact for the customers through different communications channels, working closely with the inside sales, sales force, factories and other quote to cash teamsLead and initiate proactive communication to resolve purchase order issues or to collect missing information at the order entry stage and throughout the order process to ensure the correct and timely order booking and delivery, and to provide a positive customer experienceProactively communicate and resolve issues affecting speed and quality of orders at different stages of the order process, ensuring customers are adequately informedProactively manage order backlog and resolve order issues and delays, process and release orders for its correct and timely deliveryAnalyze the information in the systems to make decisions that enable the company to deliver the order with compliance to customer expectationsMaintain updated customer information in business systems and other databasesCollect and save needed information and documentation to ensure compliance with record retention and documentation procedures, provide information required for quality and continuous improvement analysisUnderstand and consistently apply commercial policies and business practices related to quote and order entry processEnsure compliance with import/export, contract and government requirements. Screen orders and quotes for compliance with the business unit Terms and Conditions, Agreements and standardsManage the intercompany orders and providers delivery dates to ensure we meet the customer expectationsComplete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)Back up other team members depending on the business needsPerform other duties as required RequirementsEducation: o Bachelor’s degree in Accounting, Business Administration, Finance, Engineering or any equivalent experience is preferred o Highschool diploma is requiredHas at least 2 years of combined experience on the following roles: o Customer service, planning, or project management/coordination experience o Prior experience interacting with the customers and or the sales force at any capacity o Has data entry or related experienceSolid keyboard skills and a strong proficiency for using Windows & MS Office applications is a mustWilling to work on flexible shift schedule based on business needs, this could represent a work schedule from 6am to 3pm, 7am to 4pm, or 8am to 5pm
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Order Manager Specialist I
hace 7 días
San José, Costa Rica Emerson A tiempo completo**Responsibilities **Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
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Order Management Specialist
hace 7 días
San José, San José, Costa Rica Infosys A tiempo completoJob DescriptionOrder Management SpecialistLocation: San Jose, Costa RicaThe Order Management Specialist is responsible for managing the administrative flow of sales orders from order intake to sales recognition. This role ensures that sales orders are processed efficiently, accurately, and in compliance with customer requirements and company policies. The...
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Order Manager I
hace 3 días
San José, Costa Rica Emerson A tiempo completo**Responsibilities**: - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring...
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Order Management Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**: - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring...
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Order Management Specialist I
hace 2 semanas
San José, Costa Rica Emerson A tiempo completoResponsibilities - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...
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Order Entry Analyst I
hace 7 días
San José, Costa Rica Emerson A tiempo completoResponsibilities Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems Assist in the correction of orders and related quotes, proactively communicate issues affecting speed and quality of orders Using the established standards, check that all information supplied by the customer...
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San José, Costa Rica Emerson A tiempo completoEmerson is seeking a motivated and experienced accounting professional to join our team as a RtR Specialist I in San José Province, Escazu, Costa Rica. As an Accounting specialist at Emerson, you will have the opportunity to contribute to a renowned organization that is dedicated to making a positive impact in the world. With our strong values of integrity,...
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OTC Order Management, Sr Specialist
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San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...
