Operations & Strategy Coordinator

hace 2 semanas

San Rafael, Costa Rica Uber A tiempo completo

**About the Role**

We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our local operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies. This is a key position that can make a big impact on business and change the way people move in our countries. We are currently operating in 11 Central America cities, and we have a lot of exciting projects going on

This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.

**What You'll Do**
- Strategic Ownership: Help develop and implement strategy to achieve business priorities in Central America.
- Maintain productive working relationships with peers and cross-functional partners across operations, marketing, customer support, communications, policy, and legal to implement initiatives
- Problem Solving: Understand risks and opportunities and generate practical recommendations that consider the business context and restrictions of issues

**What You'll Need**
- 2 year of experience in operations, business consulting, strategic planning, innovation or similar analytical role
- Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
- Teamwork: Demonstrate humility, respect others, and work well in a team. Ability to work with people from a diverse group of backgrounds and responsibilities. Maintains balanced working relationships, even in disagreements
- Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
- Planning & Organization: Ability to build project plans with project stages, milestones, basic interdependencies, and owners
- Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional stakeholders
- Experience with Google Sheets, SQL, python or similar analytical tools
- Knowledge of CRM and incentive campaigns
- Product Improvement: Understand opportunities for improvements or new features to enhance our marketplace, measure their impact, and help to implement them

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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