Empleos actuales relacionados con Operations Coordinator - San José, San José - Allyis

  • Content Review Operations Coordinator

    hace 7 días

    San José, San José, Costa Rica Roche A tiempo completo

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Coordinator, HCV

    hace 1 día

    San José, San José, Costa Rica Amherst A tiempo completo

    The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially...

  • Reservations Coordinator

    hace 7 días

    San José, San José, Costa Rica Rove A tiempo completo

    REMOTE This role is fully remote, we may have set a location because some job boards require it. Company Description: Rove is a rapidly growing marketplace for luxury property rentals. We are revolutionizing the luxury property rental market by creating a new standard of trust and ease for guests and home owners alike along with property management software...

  • FinOps Coordinator I

    hace 1 día

    San José, San José, Costa Rica World Kinect A tiempo completo

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Campaign Coordinator

    hace 1 semana

    San José, San José, Costa Rica VML MAP A tiempo completo

    Are you a master orchestrator with a passion for seamless marketing operations and elevating client satisfaction? Do you thrive in a dynamic, collaborative environment where clear communication and good coordination are key?Our San José tean us seeking a Campaign Coordinator who will serve as the essential operational bridge between our clients and our...

  • Listings Coordinator

    hace 7 días

    San José, San José, Costa Rica Rove A tiempo completo

    REMOTE This role is fully remote, we may have set a location because some job boards require it. Company Description: Rove is a rapidly growing marketplace for luxury property rentals. We are revolutionizing the luxury property rental market by creating a new standard of trust and ease for guests and home owners alike along with property management software...

  • Regulatory Data Coordinator, Sr. Manager

    hace 1 día

    San José, San José, Costa Rica Pfizer A tiempo completo

    Regulatory Data Coordinator, Senior ManagerJob SummaryVault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​The Regulatory Data Coordinator is responsible for driving key & critical activities within...

  • Payroll Coordinator

    hace 1 día

    San José, San José, Costa Rica Safeguard Global A tiempo completo

    Why join Safeguard Global?  We want to help you "Work in Any Way" - that means, making time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.  Our positions aren't just remote and hybrid  first—they break...

  • Benefits & Client Services Coordinator

    hace 1 día

    San José, San José, Costa Rica Move Your Business A tiempo completo

    MOVE Your Business is proud to represent our client, a U.S.-based benefits consulting firm that helps employers design and manage health benefit programs that balance cost efficiency with employee well-being. They use a collaborative, data-driven approach to deliver clarity, improve cash flow, and strengthen employee engagement. With a focus on advisory...

  • Jr Trainer

    hace 2 semanas

    San José, San José, Costa Rica Reclutadora de Talentos A tiempo completo

    Estamos en búsqueda de un Retail Operations Training Coordinator para fortalecer los procesos de capacitación dentro del área de operaciones retail. Buscamos una persona organizada, con habilidades para facilitar entrenamientos y con experiencia trabajando con equipos operativos.Requisitos AcadémicosBachillerato en Educación Media (bachillerato de...

Operations Coordinator

hace 2 semanas

San José, San José, Costa Rica Allyis A tiempo completo

Ops Coordinator - (Customer and Partner Ops Coordinator)

***(This is a junior role)***

Based in San José - Costa Rica / Hybrid / Full time

Job responsibilities

  • Partner with the key stakeholders both internal and external to Microsoft (Training Program Managers, Training Planning Coordinators Learning Partners, Customer Learning Representatives, Microsoft Technical Trainer Managers, Learning Partners) to drive scheduling, planning, logistics support, and execution to fulfill customer delivery demand and help meet ACR (Azure Consumed Revenue) targets.

  • Serve as single point of contact for learning events and skilling plans for stakeholders, partners, and customers to complete all necessary logistics that ensure delivery success:

  • Drive planning, logistics support, and execution to fulfil customer delivery demand and event success.

  • Follow established processes and SLAs, utilize program-specific tools and platforms to relay appropriate information about training deliveries as it pertains to scheduling operations coordination
  • Staff instructors (MTTs, LPTs etc.) into learning delivery events according based on defined process and requirements
  • Cross-team/org partnership & collaboration to ensure logistic needs are being met in a timely manner
  • Create and maintain schedule of training events and monitor capacity, adjusting deliveries according to established program guidelines
  • Manage all inbound and outbound communications, via established channels, related to instructors and operational elements of learning deliveries, as well as providing operational guidance to learners and stakeholders
  • Schedule and coordinate instructor meeting invites for learning events
  • Schedule and coordinate Train-the-Trainer (TTT) activities for instructors
  • Book interpreters and manage communications between learners, trainers, and service supplier to ensure the ASL interpreter will be prepared to support learner during the event they registered for
  • Manage registration and invitation process across all learning events to ensure timely and comprehensive communication to customers.
  • Check registration landing pages are created in conformity with scope and SLA
  • Manage rosters, enrolment change requests, and waitlists as it pertains to the specific learning delivery requirements
  • Provide guidance and support as needed for students and instructors throughout the delivery process
  • Manage post-event evaluation and summary reporting as it pertains to the specific learning delivery requirements
  • Monitor quality of delivery and signal to relevant POCs as appropriate
  • Provide regular status updates and raise impacting issues to your Team Lead
  • Integrate new learning program components that require scheduling and delivery operations support.
  • Actively participate in UAT and in the optimization of scheduling and delivery operations processes

Required Skills

  • Strong English verbal and written communication skills
  • Be process-driven, extremely organized, and detail-oriented
  • Proven operations experience in a customer-facing role
  • Able to deal with ambiguity, be proactive, and drive tasks to closure.
  • Capable of juggling multiple projects at once, actively track pending items, and constantly re-prioritize tasks based on changing business needs
  • Commitment to customer service and team-oriented management of tasks
  • Ability to work with minimal oversight and review and maintain high quality results
  • Solid customer relationship and engagement skills
  • Ability to work collaboratively within an academic community
  • Proven experience in working across cultures
  • Ability to interpret client and customer needs
  • Proven ability to continually adapt and learn new procedures and software programs
  • Exercise sound judgment, tact, diplomacy, integrity, and professionalism in all transactions including communicating and working with confidential and sensitive information
  • Proficient with MS Office (Word, PowerPoint, Excel, Visio, Outlook)
  • Ability to work flexible hours that correspond with clients, as needed