Data Services Manager

hace 2 semanas

Heredia, Costa Rica Citi A tiempo completo

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

The global **Data Services** team is responsible for many run-the-bank and change-the-bank processes. We partner with Risk and Finance to understand their data requirements for regulatory and internal management reporting. We work with data provisioning point owners to ensure timely, accurate, and complete reporting of data in the required standards. The team works on an end-to-end basis with various stakeholders to resolve data challenges by understanding root cause/thematic issues and executing solutions such as system replacements, adjustment reduction programs, data quality monitoring and resolution, as well as process design and implementation. As the business owner of GENESIS, the authorized provisioning point for contracts, positions, and balances, as it relates to Citi’s contractual Balance Sheet, Data Services provides over half of the data inputs into Finance and Risk reporting processes. We also run the operational activities of GENESIS, which includes data quality scorecard monitoring, change management, adjustment processing, and monitoring of data quality on a day-to-day basis.

**Data Services Manager**

**Responsibilities**:

- Support the Genesis Data Acquisition and Target Record Layout (TRL) upgrade processes, including new acquisitions related to Product Processor migrations.
- Manage relationship with Consumers/Data Sources
- Review quality analysis results and disposition data challenges
- Drive data quality resolution
- Lead data improvement initiatives
- Liaise with other areas of the firm to understand data challenges and solutions
- Lead project management activities
- Support senior management strategic vision

**Qualifications**:

- English advance
- Bachelor university degree in progress
- 5-8 years of relevant experience related to finance
- Proficiency in MS Office
- Leadership skills
- Creative thinking/ Innovation
- Problem solving
- Self-awareness
- Teamwork/Collaboration
- Oral/Written communications skills
**About Citi**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
- **Job Family Group**:
Finance
- **Job Family**:
Financial Accounting
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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